Riya Michael
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Riya Michael Email & Phone Number

Customer Success Manager at DigiCert at DigiCert, Inc.
Location: Werribee, Victoria, Australia 12 work roles 4 schools
1 work email found @snapcomms.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@snapcomms.com
LinkedIn Profile matched
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Current company
DigiCert, Inc.
Role
Customer Success Manager at DigiCert
Location
Werribee, Victoria, Australia
Company size
1005 employees

Who is Riya Michael? Overview

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Quick answer

Riya Michael is listed as Customer Success Manager at DigiCert at DigiCert, Inc., a company with 1005 employees, based in Werribee, Victoria, Australia. AeroLeads shows a work email signal at snapcomms.com and a matched LinkedIn profile for Riya Michael.

Riya Michael previously worked as Customer Success Manager at Digicert, Inc. and Customer Success Manager at Talefin. Riya Michael holds Post Graduate, Management Systems from University Of Waikato.

Company email context

Email format at DigiCert, Inc.

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{first}.{last}@snapcomms.com
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Profile bio

About Riya Michael

My name is Riya Michael. I am top-performing account manager with extensive experience in strengthening long-term relations with clients to meet sales targets, increase brand awareness, and develop product loyalty. I have a solid history of providing comprehensive technology-based solution and supports for resolving complex technical and customer issues. I am an expert in determining new business opportunities, managing key accounts, and leading cross-functional teams to boost operational efficiency. I have in-depth knowledge of different CRM’s such as Salesforce, SAP, Hubspot and Oracle i12.

Listed skills include Event Management, Business Development, Client Relations Skills, Business Analysis, and 23 others.

Current workplace

Riya Michael's current company

Company context helps verify the profile and gives searchers a useful next step.

DigiCert, Inc.
Digicert, Inc.
Customer Success Manager at DigiCert
lehi, utah, united states
Website
digicert.com
Employees
1005
AeroLeads page
Company profile
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12 roles

Riya Michael work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Digicert, Inc.

Australia

Nov 2022 - Present

Customer Success Manager

Talefin

Melbourne, Victoria, Australia

Feb 2021 - Nov 2022

Customer Success Manager

Infotools

Auckland, New Zealand

Jul 2019 - Feb 2021

Operational Consultant

Snapcomms

Auckland, New Zealand

  • Set and achieved optimal objectives during POC for BDMs to convert sale through collaboration with prospects and trialist.
  • Obtained client’s appreciation by providing excellent service and received emails from BDMs while successfully converting every accounts.
  • Improved performance of trialist via trainings and led delivery of company’s product to team.RESPONSIBILITIESPlay an integral role as product expect for all trialist and POC’s. Communicate with POC and BDM’s to.
Sep 2018 - Apr 2019

Technical Support Manager

Snapcomms
  • KEY ACHIEVEMENTS
  • Altered a disengaged team into a highly skilled and cross-functional team in a short period.
  • Boosted individual's performance on job by ongoing training and mentoring staff members.RESPONSIBILITIESEnabled seamless management of skeleton staffing, rostering, shifts, holidays and recruitment. Headed a top.
Dec 2016 - Sep 2018

Customer Success Manager

Snapcomms

Takapuna

  • KEY ACHIEVEMENTS
  • Accomplished high targets that led to being promoted to a manager.
  • Cultivated strong rapports with clients and team huddles to understand business strategies.
  • Managed a portfolio of 100+ customers with an aim to optimize business performance.
  • Retained high retention and surpassed desired targets in upselling.RESPONSIBILITIESDelivered full range of support and solution to meet customer’s requirements. Contributed thoughts to the product team and shed light.
May 2015 - Jul 2017

Technical Support Engineer

Snapcomms

Auckland, New Zealand

  • KEY ACHIEVEMENTS
  • Ensured installation and maintenance of SnapComms software products by delivering first and second level technical as well as operational assistance to customers.
  • Maintained a functional product knowledge of SnapComms application with focus on installation, server, and client operations and management.RESPONSIBILITIESIdentified and resolved customer issues through e-mail, phone.
May 2014 - May 2015

Data Administrator

Goodman Fielder

Hamilton, New Zealand

Nov 2013 - Mar 2014

Client Relationship Manager (Crm)

Sun Business Solutions

Chennai Area, India

Client Relationship management, Analysing existing client systems, Drawing proposal for client requirement, Employee engagement programs

Jul 2011 - Dec 2011

Contractor

Dixon Perot And Champions

Chennai Area, India

Customer service, Sales and Retention

Apr 2010 - Jun 2011

Technical Support

Trimble

Chennai Area, India

GPS technical support, client contact management, Mentoring, Field logistics suppport

Jul 2008 - Apr 2010
Team & coworkers

Colleagues at DigiCert, Inc.

Other employees you can reach at digicert.com. View company contacts for 1005 employees →

TM Talia Moodley Talia Moodley Colleague at Digicert, Inc. Pretoria, Gauteng, South Africa, South Africa View → TN Tomoyuki Nojima Tomoyuki Nojima Colleague at Digicert, Inc. Yokohama, Kanagawa, Japan, Japan View → RH Rachel Hong Rachel Hong Colleague at Digicert, Inc. Australia, Australia View → NM Nikita Maurya Nikita Maurya Colleague at Digicert, Inc. Lucknow, Uttar Pradesh, India, India View → MK Mathivanan K. Mathivanan K. Colleague at Digicert, Inc. Bengaluru, Karnataka, India, India View → WH Wade Hill Wade Hill Colleague at Digicert, Inc. City Of Cape Town, Western Cape, South Africa, South Africa View → RA Raiz Arieff Raiz Arieff Colleague at Digicert, Inc. City Of Cape Town, Western Cape, South Africa, South Africa View → DW Dane Woest Dane Woest Colleague at Digicert, Inc. South Africa, South Africa View → DP Dane Prinsloo Dane Prinsloo Colleague at Digicert, Inc. City Of Cape Town, Western Cape, South Africa, South Africa View → BJ Bhavya Jain Bhavya Jain Colleague at Digicert, Inc. Dehradun, Uttarakhand, India, India View →
4 education records

Riya Michael education

Grade 12, Mathematics And Computer Science

Anna Gem

Sports Captain

Grade 7

St.Johns School
FAQ

Frequently asked questions about Riya Michael

Quick answers generated from the profile data available on this page.

What company does Riya Michael work for?

Riya Michael works for DigiCert, Inc..

What is Riya Michael's role at DigiCert, Inc.?

Riya Michael is listed as Customer Success Manager at DigiCert at DigiCert, Inc..

What is Riya Michael's email address?

AeroLeads has found 1 work email signal at @snapcomms.com for Riya Michael at DigiCert, Inc..

Where is Riya Michael based?

Riya Michael is based in Werribee, Victoria, Australia while working with DigiCert, Inc..

What companies has Riya Michael worked for?

Riya Michael has worked for Digicert, Inc., Talefin, Infotools, Snapcomms, and Goodman Fielder.

Who are Riya Michael's colleagues at DigiCert, Inc.?

Riya Michael's colleagues at DigiCert, Inc. include Talia Moodley, Tomoyuki Nojima, Rachel Hong, Nikita Maurya, and Mathivanan K..

How can I contact Riya Michael?

You can use AeroLeads to view verified contact signals for Riya Michael at DigiCert, Inc., including work email, phone, and LinkedIn data when available.

What schools did Riya Michael attend?

Riya Michael holds Post Graduate, Management Systems from University Of Waikato.

What skills is Riya Michael known for?

Riya Michael is listed with skills including Event Management, Business Development, Client Relations Skills, Business Analysis, Manage Client Relationships, Global Business Development, Technical Support, and Customer Service.

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