Managing the iPhone sales program for the IR market.

Duties:Taking charge of the commercial and organizational interests.Managing relationships with key stakeholders.Providing direct management and leadership to the managers of the sales,Customer service, business development and operations departments.Negotiating terms and closing deals.Ensuring that all deals meet the required revenue and margin expectations.Developing and managing accounts.Developing the business in new markets.Achievements:Certified… Show more Duties:Taking charge of the commercial and organizational interests.Managing relationships with key stakeholders.Providing direct management and leadership to the managers of the sales,Customer service, business development and operations departments.Negotiating terms and closing deals.Ensuring that all deals meet the required revenue and margin expectations.Developing and managing accounts.Developing the business in new markets.Achievements:Certified Apple Sales ExpertInitiated and managed cross Egypt free public wifi initiative.Established and closed multimillion deals with strategic clients like Van Oord, Boskalis,the GrEEK Campus, OTVentures and GPX Establishedand maintained good relationships with multiple governors and regulatory officialsIncreased the consumer revenues by 83%Reduced the service delivery time by 41%Represented NOOR in multiple events including the broadband world conference 2014, Google Student activities, riseup summit and various media/news agencies. Show less

Reporting to the VP of operations, LDN is one of the largest ISPs in the Middle East. Leading the operations and the delivery of multiple products including the DSL product, the main revenue stream in the company. Directly accountable for the performance of the 6 operational teams with 300+ members.• Directly increased revenues through reducing the delivery time, delivering more orders and pushing the operational capacity to a new level• Increased service levels while eliminating… Show more Reporting to the VP of operations, LDN is one of the largest ISPs in the Middle East. Leading the operations and the delivery of multiple products including the DSL product, the main revenue stream in the company. Directly accountable for the performance of the 6 operational teams with 300+ members.• Directly increased revenues through reducing the delivery time, delivering more orders and pushing the operational capacity to a new level• Increased service levels while eliminating historical two-month order backlog and reducing order delivery time• Negotiated branded hardware sourcing agreements with multiple vendors• Implemented advanced business intelligence techniques and managed a proprietary database on market and consumer characteristics• Member of TTM board, initiating and developing new products• Represented LDN in Broadband world forum, Amsterdam 2012• Mobinil change management champion and trainer Show less

Reporting to the MD, Led a variety of key business process improvement projects utilizing strong project management, Six Sigma methodologies, data analysis, change management and interpersonal skills.• Worked at both strategic and tactical levels to delivering outstanding results in operational efficiency• Reduced the operational overhead by totally re-engineering all aspects of the sales, IT and customer service operations• Developed business requirements for various business… Show more Reporting to the MD, Led a variety of key business process improvement projects utilizing strong project management, Six Sigma methodologies, data analysis, change management and interpersonal skills.• Worked at both strategic and tactical levels to delivering outstanding results in operational efficiency• Reduced the operational overhead by totally re-engineering all aspects of the sales, IT and customer service operations• Developed business requirements for various business applications• Built proprietary web-based payroll management system, using PHP Show less

Reporting to the OD Director, I was responsible for the design and restructure of various business processes.• Fully restructured the of the billing and collections business process end to end, delivering an outstanding financial results• Managed the revenue reconciliation process of the online ads product of Link Online / MSN Arabia• Designed, implemented and managed an online operational knowledge base system, delivering the first comprehensive operations manual for the… Show more Reporting to the OD Director, I was responsible for the design and restructure of various business processes.• Fully restructured the of the billing and collections business process end to end, delivering an outstanding financial results• Managed the revenue reconciliation process of the online ads product of Link Online / MSN Arabia• Designed, implemented and managed an online operational knowledge base system, delivering the first comprehensive operations manual for the company• Coached key employees and process owners in organizational change management Show less