Dec 2022 - Present
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Riya Mulay Email & Phone Number
IT Technical Support Professional
at
ADP
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Technical Support Professional
Location
Pune, Maharashtra, India
Company size
Who is Riya Mulay? Overview
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Quick answer
Riya Mulay is listed as IT Technical Support Professional at ADP, a with 67351 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Riya Mulay.
Riya Mulay previously worked as Service Desk Analyst at Adp and Techforce analysts at Salesforce. Riya Mulay holds Bachelor Of Commerce - Bcom, Banking And Financial Support Services, 49.83% (598/1200) from Modern Education Societys Ness Wadia College Of Commerce, P.V.K.Joag Path, Pune 411004.
Company email context
Email format at ADP
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ADP
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Profile bio
About Riya Mulay
To be a part of a challenging, learning and creative environment with the scope of developing my abilities to become a dynamic professional while being resourceful, innovative and flexible.Experienced Technical Support Executive with a demonstrated history of working for IT-Helpdesk to provide Technical Support.Knowledge of Tools & Software Like:Salesforce, Service Now, Active Directory, Okta, Reflexis, BMC remedy , Active directory, Outlook , CA service desk , Jira , Aternity etc
Current workplace
Riya Mulay's current company
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Adp
4 roles
Riya Mulay work experience
A career timeline built from the work history available for this profile.
Techforce Analysts
Apr 2022 - Dec 2022
Sr. Associate Technical Support
- Working as a Sr. Associate Technical Support for Service Operation Centre.- Working on the Alerts raised in Groundwork (monitoring tool) on Priority basis.- Keep track of the updates on the P1, P2 incident tickets through ticketing tool.- Preparing daily reports of daily tickets trends for all the teams.- Finding the exact root cause of the defect/issue assigned to our team and assigning the defect to respective external support teams.- Conducting meeting / bridge calls with external teams to find out the root cause and resolve the issue ASAP
Feb 2021 - Apr 2022
Senior Representative, Operations
- Handling L1 calls and assisting stores on technical issues with store systems.- Educating team members about basic troubleshooting & Network troubleshooting for the stores.- Guiding the caller to perform basic troubleshooting on printers, CPU and other equipment in store.- Assisting users on submitting Service Request/Tickets in Service Now for required software installation.- Performing password changes on Active Directory and OKTA admin.- Providing support over call, chats and emails.
Jun 2018 - Feb 2021
Team & coworkers
Colleagues at ADP
Other employees you can reach at adp.com. View company contacts for 67351 employees →
AA
Abdullah Ahmad
Colleague at AdpAbu Dhabi Emirate, United Arab Emirates
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BT
Brindha Thirugnanasambandam
Colleague at AdpAtlanta Metropolitan Area, United States
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AD
Amara Doris
Colleague at AdpOwerri, Imo State, Nigeria
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NT
Nguyễn Tùy Anh
Colleague at AdpCủ Chi, Ho Chi Minh City, Vietnam, Viet Nam
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LB
Lecole Bradsher
Colleague at AdpCharlotte, North Carolina, United States
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KV
Kara Valencia
Colleague at AdpEl Paso, Texas, United States
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DB
Devon Blake
Colleague at AdpAllentown, Pennsylvania, United States
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PF
Pavel Fedoryaka, Cfa
Colleague at AdpCanada
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KK
Karl Kutscera
Colleague at AdpAlpharetta, Georgia, United States
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CL
Claudio Luiz Panicacci Junior
Colleague at AdpCajamar, São Paulo, Brazil
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Abdullah Ahmad
Colleague at AdpAbu Dhabi Emirate, United Arab Emirates
View →
BT
Brindha Thirugnanasambandam
Colleague at AdpAtlanta Metropolitan Area, United States
View →
AD
Amara Doris
Colleague at AdpOwerri, Imo State, Nigeria
View →
NT
Nguyễn Tùy Anh
Colleague at AdpCủ Chi, Ho Chi Minh City, Vietnam, Viet Nam
View →
LB
Lecole Bradsher
Colleague at AdpCharlotte, North Carolina, United States
View →
KV
Kara Valencia
Colleague at AdpEl Paso, Texas, United States
View →
DB
Devon Blake
Colleague at AdpAllentown, Pennsylvania, United States
View →
PF
Pavel Fedoryaka, Cfa
Colleague at AdpCanada
View →
KK
Karl Kutscera
Colleague at AdpAlpharetta, Georgia, United States
View →
CL
Claudio Luiz Panicacci Junior
Colleague at AdpCajamar, São Paulo, Brazil
View →
3 education records
Riya Mulay education
Bachelor Of Commerce - Bcom, Banking And Financial Support Services, 49.83% (598/1200)
H.S.C, Business/Commerce, General, 65.38%
S.S.C, 79.40%
St. Patrick'S School, Pune
FAQ
Frequently asked questions about Riya Mulay
Quick answers generated from the profile data available on this page.
What company does Riya Mulay work for?
Riya Mulay works for ADP.
What is Riya Mulay's role at ADP?
Riya Mulay is listed as IT Technical Support Professional at ADP.
Where is Riya Mulay based?
Riya Mulay is based in Pune, Maharashtra, India while working with ADP.
What companies has Riya Mulay worked for?
Riya Mulay has worked for Adp, Salesforce, Tech Mahindra, and Concentrix.
Who are Riya Mulay's colleagues at ADP?
Riya Mulay's colleagues at ADP include Abdullah Ahmad, Brindha Thirugnanasambandam, Amara Doris, Nguyễn Tùy Anh, and Lecole Bradsher.
How can I contact Riya Mulay?
You can use AeroLeads to view verified contact signals for Riya Mulay at ADP, including work email, phone, and LinkedIn data when available.
What schools did Riya Mulay attend?
Riya Mulay holds Bachelor Of Commerce - Bcom, Banking And Financial Support Services, 49.83% (598/1200) from Modern Education Societys Ness Wadia College Of Commerce, P.V.K.Joag Path, Pune 411004.
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