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AeroLeads shows a matched LinkedIn profile for Riyan Saputra Syamasti.
Riyan Saputra Syamasti previously worked as Tim Support Telematic at Toyota Astra Motor and Customer Service Platinum Specialist (loyalty customer) at Shopee. Riyan Saputra Syamasti holds Associate'S Degree, Computer Systems Networking And Telecommunications, 3.34 from Bina Sarana Informatika Salemba.
I am a D3 graduate majoring in informatics management. I have been working since 2015 until the last January 2024with experience working in the Customer Service field. I don’t rule out the possibility to work in other fields. I am a person who likeschallenges with good time management, I can also work alone or with a team
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Jakarta Raya, Indonesia
- As man power Toyota at exibition GIIAS August 2023- Receive reports including problems from dealers- Helping follow up problem dealer customer- Analyze and create reports related to application activation- Coordination with Service Center regarding customer problems that have not been resolved- Oversees and supports service center so that services are in.
Jakarta Raya, Indonesia
- Handling customer complaints via Live Chat dan Email specifically for Platinum level Customers- Analyze customer problems and provide solutions- Ensure customer complaints are solved- Achieve Live Chat and Email productivity daily
Jakarta Raya, Indonesia
- Act as interface between buyer and seller, setting realistic expectations, resolving fulfilment related problems and providing support ensuring a high level of satisfaction;- Ensure resolution of fulfilment related problems and disputes;- Provide effective solution for user disputes issue;- Assisting in developing and improving existing dispute process.
Jakarta Raya, Indonesia
- Handling customer complaints via Email, Chat, and Call- Analyze customer problems and provide solutions- Escalation to the relevant team to assist customer complaints- Achieve Email, Chat, and Call productivity daily
Jakarta Raya, Indonesia
- Respond to complaints and provide solutions to customers - Provide banking information needed- Sell bank deposit products
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Riyan Saputra Syamasti is based in Central Jakarta, Jakarta, Indonesia.
Riyan Saputra Syamasti has worked for Toyota Astra Motor, Shopee, and Cimb Niaga.
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Riyan Saputra Syamasti holds Associate'S Degree, Computer Systems Networking And Telecommunications, 3.34 from Bina Sarana Informatika Salemba.
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