Deliver and stock drywall for commercial and residential contracts.

Answer inbound customer calls, escalations from other reps and Research calls to support the center and provide the Netflix experience. Technical troubleshooting for all devices that support Netflix.Coach and develop team members with action plans and actionable feedback to help them thrive.Motivate my team members and support the center as a whole with tools like chat support.Help run and direct meetings by leading conversations and presenting information.Perform at a consistent level and continue to learn, improve and implement feedback from my peers and superiors.

Process printing orders from production sheets for various laminated and printed products in a full service printing and production environmentWork with a team of 4 to operate the full service print shopOperate all machines in full service printing shop, i.e. industrial laminating machine, die cutter, digital printer, UV coater, guillotine cutter, sticker machineClean and maintain equipmentPackage and prepare jobs for shippingBring in jobs via outside sales and networking

Take inbound calls from streaming customers in US, Canada and UK/Ireland.Troubleshoot technical issues with streaming devices through internal knowledge base and advanced training.Take escalated calls for customer service and technical reasons from other reps.Collaborate with tier 3 team to communicate trends and important information for outages and other streaming issues.Take calls from supervisors in all countries of operation to resolve unknown and advanced issues.Coach new reps and other colleagues to improve performance.Work on special projects internally that are set forth to me by the tier 3 team and my supervisors.

Answer inbound calls for DVD and Streaming customers.Meet and exceed the goals and metrics set in place.Technical troubleshooting of streaming devices.Work with team members to identify trends of outages and other issues to report on to the research team. Help develop other team members through sharing best practices and knowledge.

Take inbound calls from Sprint/Nextel customers to resolve issues regarding billing, service, equipment and technical support. Take escalated calls from reps.Provide coaching and focus groups for colleagues in an effort to further there knowledge and development. Meet goals and metrics put forth by the company on a consistent basis.I was named employee of the month multiple times in my tenure there.

Maintain a clean working environmentOperating tools and heavy equipmentInventory controlShipping and receiving Operating forklift and overhead craneFollowing cut lists, blueprints, and written instructions Practicing safe work habits in accordance with OSHAIndependent projects

Preparing product for deliveryOperating cash register / cash handlingMaintaining a clean work environmentProduct deliveryInventory controlCustomer service

Lead inventory controlShipping & receivingOperating forklift & pallet jackSet up showroom and displaysManage vendor accountsCustomer service / troubleshootingKeep showroom and stock room organizedResponsible for opening and closing duties

Line cook for dinner service and happy hour.Responsible for 1/3 of the kitchen preparing salads, deserts, appetizers and side dishes. Prepped all food and took stock of freezer and dry storage.Cleaned kitchen front and back at the end of each shift.Followed all health and safety standards required with the food handlers permit and laws of the state, helped to prepare restaurant for health inspections.

Worked on all makes and models of cars and trucks. Used tire mounting machine and all other standard hand tools and power tools.Performed routine maintenance and advanced repair on small engines to large engines.Diagnostic testing and troubleshooting for electrical and mechanical issues.