🔍 Passionate about the power of data and its ability to tell a story, I am a detail-oriented professional specializing in data analysis, sales, and project management. My focus is on translating complex data into meaningful narratives that drive results and inspire teams. 📊📈With a solid foundation built over 2 years in various industries, I have honed my skills in analyzing data patterns, optimizing sales processes, and managing projects to successful completion. I believe that true success comes from understanding both the macro and micro elements of data and driving strategic actions based on those insights.Key areas of expertise include:Data Interpretation: Providing clear, actionable insights from complex data setsSales Optimization: Enhancing processes to boost client satisfaction and revenueStrategic Project Management: Successfully delivering projects on time and within scopeAt Moglix and Odles, my role involved close collaboration with teams to identify data trends and implement strategies that led to operational efficiency and increased sales performance. My ability to communicate complex ideas in simple terms has been crucial in aligning team efforts and achieving our goals.I am eager to continue this journey in a role that challenges me to push the boundaries of what data can do. If you’re looking to discuss how data and strategy can transform your business, let’s connect! 🌟Let’s exchange ideas and explore potential collaboration. Feel free to reach out! 😊
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Technical Support RepresentativeEtech Services Canada Limited May 2023 - May 2024Ontario, CanadaAs a Technical Support Representative at Etech Services Canada Limited, I delivered specialized support for hardware and software issues through phone, email, and live chat. I diagnosed and resolved program malfunctions, managed system installations and upgrades, and fostered strong customer relationships through exceptional service.
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Sales ManagerShell Jan 2022 - Aug 2023Ontario, CanadaAs a Customer Service Associate Manager at Shell, you will oversee daily operations, manage staff, and ensure excellent customer service. Your responsibilities include supervising transactions, handling customer issues, maintaining inventory, and ensuring safety and compliance standards are met. You’ll also assist in training employees and optimizing store performance.As a Customer Service Associate Manager at Shell, you will oversee daily operations, manage staff, and ensure excellent customer service. Your responsibilities include supervising transactions, handling customer issues, maintaining inventory, and ensuring safety and compliance standards are met. You’ll also assist in training employees and optimizing store performance. -
Assistant Project CoordinatorCanadore College Jan 2023 - Apr 2023North Bay, Ontario, CanadaWebsite Redesign Project ,As a project coordinator, I led a team of five in the redesign of the university's student portal website. I managed project timelines, coordinated tasks among team members, and ensured that the final design met user needs and organizational goals. My role involved overseeing progress, facilitating communication, and addressing any issues that arose during the project. -
Hi-Touch Assistant ManagerStaples Canada (Contact Center) Nov 2022 - Apr 2023Brampton,Ontario, CanadaIn the Hi-Touch Customer Service Representative role at Staples Canada, I efficiently addressed and resolved customer inquiries, complaints, and issues with insightful solutions. I managed inbound calls, provided assistance across a range of needs, and kept up-to-date with product knowledge and promotions. My role emphasized a strong commitment to learning and achieving success in a dynamic environment.
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Data AnalystOdles Jan 2022 - Aug 2022Ahmedabad, Gujarat, IndiaAs a full-time data analyst at Odles, I would analyze procurement and supply chain data to optimize business operations and enhance client experiences. I also create insights from complex datasets, monitor key metrics, and develop data-driven strategies to support the platform's seamless, tech-driven eCommerce operations. Proficiency in data analysis tools and an understanding of supply chain dynamics are essential.I have expertise in my top 5 skills below to become a data analyst.Statistical Analysis: Ability to apply statistical techniques and understand data distributions, correlations, and trends to make data-driven decisions.Data Visualization: proficiency in creating clear and impactful visual representations of data using tools like Tableau, PowerBI, or Excel to communicate insights effectively.SQL and Database Management: Strong skills in SQL for querying databases and knowledge of database management systems to extract, manipulate, and analyze data.Programming languages: competence in programming languages such as Python or R for advanced data analysis, statistical modeling, and automation of repetitive tasks.Critical Thinking and Problem-Solving: Ability to interpret data patterns, identify key insights, and solve complex business problems through data-driven approaches. -
Data AnalystMoglix Saas Aug 2021 - Dec 2021IndiaMoglix, a leading supply chain and B2B procurement company in Asia, offers innovative solutions for businesses. Their SaaS platform helps organizations improve their supply chain operations and streamline contract management. For a data analyst intern at Moglix, the role would involve working with large amounts of contracting and procurement data. The intern would likely help analyze this data to identify trends, spot exceptions, and provide insights to optimize supply chain performance. They might also assist in developing reports and visualizations to help clients better understand their procurement processes and make data-driven decisions. This internship would offer valuable experience in applying data analysis skills to real-world business challenges in the supply chain industry.
Riya Patel Education Details
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Project Management -
Information Technology
Frequently Asked Questions about Riya Patel
What is Riya Patel's role at the current company?
Riya Patel's current role is "Strategic Thinker with Expertise in Data Analysis, Sales Management, & Project Execution".
What schools did Riya Patel attend?
Riya Patel attended Canadore College, Canadore College, Ganpat University.
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Riya Patel
Qa | Automation Testing | Selenium | Java | Testng| Maven | Git | Cucumber | JenkinsBrantford, On -
Riya Patel
Sdlc @ Equitable Life | Rest-Assured, Cypress, X-Ray, Etcs Backend Testing, Azure Devops.Experience With Insurance Domain, Property, Group, Auto, Retirement And Banking Domain.Greater Kitchener-Cambridge-Waterloo Metropolitan Area -
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Riya Patel
Greater Toronto Area, Canada
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