Riya Shanmugam Email and Phone Number
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I love people and I love solving complex business challenges! Over the course of my entire career, every role I have had was at this intersection of customers & partners looking to solve complex challenges. I thrive and draw energy from an environment that's intense, ambiguous, and fast-paced, almost like being on a speed boat on a rocky ocean, except I can't swim. (No, really). Change excites me. I have driven and been part of huge cloud and culture transformations at Google, Adobe, and IBM and now at New Relic. As a two-time winner of the best people leader award at Google and as a top channel Influencer recognized by CRN and Channel Futures, I am a first-principle thinker, an optimist and a global leader known to bring clarity, set a vision, and to build border-less hyper-performing teams with a very high physiological safety. So here is my one-liner"I am customer & technology-obsessed with a maniacal focus on the well-being and growth of the teams that make it all happen" Views & opinions are my own.
Hawcx
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Co-Founder & CeoHawcx Aug 2023 - PresentLos Altos, Ca, UsPassionate about revolutionizing digital authentication, we co-founded Hawcx, the world's first intelligent passwordless company. With a relentless focus on innovation and security, we're driving a paradigm shift in the way organizations and users interact with authentication technology.We envision a world where safe and equitable digital identity is table stakes for every internet user, regardless of their location or background. -
Member Of The Management Board50/50 Women On Boards Jul 2023 - Apr 2024Los Angeles, California, Us -
MemberChief Nov 2022 - Apr 2024New York, Ny, Us -
Group Vice President - Global Alliances And Channels | Global Msp SalesNew Relic, Inc. Nov 2021 - Aug 2023San Francisco, Ca, Us -
Executive Board MemberSelf-Estem Jul 2021 - Jun 2022Oakland, California, Us -
Member Of The Board Of AdvisorsSelf-Estem Dec 2020 - Jul 2021Oakland, California, Us -
Head Of Customer Engineering, Google CloudGoogle Aug 2016 - Jun 2019Mountain View, Ca, UsI love People & Problem Solving. My Job was right in the middle of both. I help people solve challenges, by using ☁️ technology. I also lead an incredibly smart bunch of Engineers. As I lead the Customer Engineers for Google Cloud, I am responsible to help customers be successful through the use of Google technologies. My team and I are also responsible for building solid partnerships with our most strategic customers to ensure the success of their business. My team and I solve the biggest challenges for our largest customers on Google CloudI am responsible for managing a high-performance team to deliver against our multi-million dollar goal, while prioritizing outstanding customer experience to our most strategic customers.My team is responsible for Leading the aspects of technical sales of Google Cloud solutions that includes managing product and solution briefings, proof-of-concept, and managing the appropriate technical resources to ensure the success of our customers’ journey to the cloud.Building solutions around traditional enterprise architectures, Data & Analytics, Machine Learning, DevOps, Containerizing applications, Multi-cloud applications, IoT, Work transformation and productivity through G Suite and deep dive into security and networking on Google Cloud Platform.Making recommendations on partner/customer integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practices & thought leadership to customers.Providing feedback to product/engineering teams and influence our product direction and help shape the future of Google Cloud platform based on the needs of our customersHired and trained a hyper performing Customer Engineering team, with excellent morale, and high physiological safety, that led and executed some of the largest Google Cloud deals by farInstrumental in driving the CE Go-To-Market strategy for the global corporate teams -
Senior Technical Advisory Roles For Strategic And Named Accounts - Ibm CloudIbm Nov 2014 - Jul 2016Armonk, New York, Ny, Us• Develop strong relationships with stake holders, collaborate & lead to inspire successful engagements with customers through technology briefing, demonstrations, webinars and expert advise on how to best leverage the Services to architect a new wave of applications. • Facilitate best-practice usage of Bluemix within each customer's organization, and provide technical advocacy & thought leadership• Identify and develop new opportunities for expansion across customers' businesses and collaborate with the sales team to ensure growth within each account & proactively manage successful deployment of our services • Act as liaison for all activities between customers and internal groups, including Engineering, Product Management, Sales and Marketing -
Senior Technical Advisory Roles - Mainframe ComputingIbm Jun 2011 - Nov 2014Armonk, New York, Ny, UsThis role involves providing technical advice and building & managing high profile client relationships. The process includes identifying major business and technical pain points and building a solution blueprint that would help solve critical issues. It involves direct interaction with the decision makers to help understand the benefits of the proposed IBM solution. The tail end of the process involves supporting clients on the technical side with deployment activities.IBM certified Global Client Technical Specialist graduating from IBM Global Sales School. -
Head Of Product/ Cto At Currently Dissolved StartupsBluedoorway.Com And Bookmyhunt.Com Sep 2010 - May 2011• Responsible for local search market research, competitor analysis and product requirements identification and instrumental in building partner relationships• Work closely with the internal technical team to provide feedback on current product version and plan future product releases & features.• Develop product strategy and roadmaps along with MRDs and PRDs. • Interact with a team of regional sales managers to get customer and partner feedback.• Work with external third parties for potential partnership opportunities
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Product AnalystIbm Sep 2009 - Sep 2010Armonk, New York, Ny, Us• Formulate, prepare and implement product plans and strategies contributing to the achievement of performance and financial objectives for global WebSphere customers.• Fix software defects and handle problem management records for customers.• Actively participate in establishing and maintaining communication between customers, distribution channels, global teams, and subject matter experts to resolve critical production issues.• Create detailed technical analysis documents for customers and management review. -
Principal EngineerAmd Sep 2007 - Nov 2009Santa Clara, California, Us• Collect requirements and develop benchmarks in Perl, C++ and Java for evaluating platform efficiency.• Develop Product Requirement Docs and Software Requirement Specifications for design and development.• Develop technology for benchmark automation and database processes for performance evaluation – resulted in savings of 70% man hours in the performance lab. -
Lead Software EngineerInfosys Jun 2006 - Apr 2007Bangalore, Karnataka, In• Gather and define software/business requirements followed by analysis and mapping of appropriate processes for development of an intranet tool.• Coordinate all aspects of product launch including product development, technical marketing and communication, packaging and release.• Product support and maintenance for Telstra (Telecom client in Australia) platform involving SQL and Oracle database processes.
Riya Shanmugam Education Details
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Harvard Business School Executive EducationExecutive Leadership Initiative -
Executive Education / Stanford Graduate School Of BusinessLeadership Academy -
Texas State University - Mccoy School Of BusinessManagement And Operations -
Amrita School Of EngineeringInformation Technology -
Ibm Summit Program & Ibm Global Sales SchoolSelling Skills And Sales Operations
Frequently Asked Questions about Riya Shanmugam
What company does Riya Shanmugam work for?
Riya Shanmugam works for Hawcx
What is Riya Shanmugam's role at the current company?
Riya Shanmugam's current role is Founder & CEO | Building Quantum-Ready Passwordless Authentication | Mom | Culture Transformer | Board Advisor.
What is Riya Shanmugam's email address?
Riya Shanmugam's email address is ri****@****obe.com
What is Riya Shanmugam's direct phone number?
Riya Shanmugam's direct phone number is +151289*****
What schools did Riya Shanmugam attend?
Riya Shanmugam attended Harvard Business School Executive Education, Executive Education / Stanford Graduate School Of Business, Texas State University - Mccoy School Of Business, Amrita School Of Engineering, Ibm Summit Program & Ibm Global Sales School.
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