Riya Shanmugam Email & Phone Number

Los Altos, CA, US

Passionate about revolutionizing digital authentication, we co-founded Hawcx, the world's first intelligent passwordless company. With a relentless focus on innovation and security, we're driving a paradigm shift in the way organizations and users interact with authentication technology.We envision a world where safe and equitable digital identity is table.

Los Angeles, California, US

New York, NY, US

San Francisco, CA, US

Oakland, California, US

Oakland, California, US

Mountain View, CA, US

I love People & Problem Solving. My Job was right in the middle of both. I help people solve challenges, by using ☁️ technology. I also lead an incredibly smart bunch of Engineers. As I lead the Customer Engineers for Google Cloud, I am responsible to help customers be successful through the use of Google technologies. My team and I are also responsible.

Armonk, New York, NY, US

• Develop strong relationships with stake holders, collaborate & lead to inspire successful engagements with customers through technology briefing, demonstrations, webinars and expert advise on how to best leverage the.
• Facilitate best-practice usage of Bluemix within each customer's organization, and provide technical advocacy & thought leadership
• Identify and develop new opportunities for expansion across customers' businesses and collaborate with the sales team to ensure growth within each account & proactively manage successful deployment of our services
• Act as liaison for all activities between customers and internal groups, including Engineering, Product Management, Sales and Marketing

Armonk, New York, NY, US

This role involves providing technical advice and building & managing high profile client relationships. The process includes identifying major business and technical pain points and building a solution blueprint that would help solve critical issues. It involves direct interaction with the decision makers to help understand the benefits of the proposed.

• Responsible for local search market research, competitor analysis and product requirements identification and instrumental in building partner relationships
• Work closely with the internal technical team to provide feedback on current product version and plan future product releases & features.
• Develop product strategy and roadmaps along with MRDs and PRDs.
• Interact with a team of regional sales managers to get customer and partner feedback.
• Work with external third parties for potential partnership opportunities

Armonk, New York, NY, US

• Formulate, prepare and implement product plans and strategies contributing to the achievement of performance and financial objectives for global WebSphere customers.
• Fix software defects and handle problem management records for customers.
• Actively participate in establishing and maintaining communication between customers, distribution channels, global teams, and subject matter experts to resolve critical production issues.
• Create detailed technical analysis documents for customers and management review.

Santa Clara, California, US

• Collect requirements and develop benchmarks in Perl, C++ and Java for evaluating platform efficiency.
• Develop Product Requirement Docs and Software Requirement Specifications for design and development.
• Develop technology for benchmark automation and database processes for performance evaluation – resulted in savings of 70% man hours in the performance lab.

Bangalore, Karnataka, IN

• Gather and define software/business requirements followed by analysis and mapping of appropriate processes for development of an intranet tool.
• Coordinate all aspects of product launch including product development, technical marketing and communication, packaging and release.
• Product support and maintenance for Telstra (Telecom client in Australia) platform involving SQL and Oracle database processes.

Executive Leadership Initiative

Leadership Academy

Mba, Business Administration, Management And Operations

Bachelor Of Science (Bs), Information Technology

Selling Skills And Sales Operations