Support Entire Office Staffs for the IT related queries Checking the existing computer systems and entire IT infrastructure.  Working experience on Windows server 2019  Maintaining Avaya IP Telephone system(Sept 2021‐ Till Now )  Installation and configuration of Operating systems, hardware, and applications  Maintains ZKteco Biometric attendance system Supporting the design and Sales teams with needed software like Autodesk, Bentley, Trimble, CSI, STAAD etc.  Printer system maintenance. Purchasing IT accessories if needed. Monitor and maintain computer systems and networks. Troubleshooting system and network problems, diagnosing and solving hardware or software faults  Creating and managing server backup and recovery system. Maintaining active directory and file system in server.

Working as IT specialist for last few years in Austin Security Services, specialized in Digital Infrastructure Solutions, IT and Network Solutions, Server solutions, Security Systems, and ELV systems. •Monitor the performance of existing computer systems and IT infrastructures•Working experience on Windows Servers (Windows Server 2019), Active Directory, DNS, DHCP, and File Service.•Maintaining Avaya IP telephonic system.•Install and configure computer hardware operating systems and applications.•Monitor and maintain computer systems and networks.•Maintaining CCTV Security System.•Troubleshooting system and network problems, diagnosing and solving hardware or software faults.•Support the rollout of new applications.•Diagnosing and solving hardware or software faults•Installing new systems and assessing and implementing upgrades as needed•Installing and managing security programs, conducting updates, creating passwords, and running checks for viruses and spyware.•Creating and managing the use of backup and retrieval systems

• Preventive maintenance of desktop, laptops, and printers.• Installation and administration of operating systems and application software.• Distribute and install Software and upgrades as required. • Performing Desktop Backup on a scheduled basis and Assist with access to LAN, print, and file services.• Arrange for external technical support where problems cannot be resolved in house.• Install Third-Party-supplied corrections and patches to all approved Software as necessary.• Rectifying issues on: Hardware, Operating System, LAN, Antivirus issues, Domain joining issues and

• Create and manage the user accounts Using Active Directory.• Troubleshooting Network issues for Servers and Desktops.• Configure and troubleshooting outlook related issues.• Hardware support includes installation, Troubleshooting, and repair PC.• Software support installation, configuration, and troubleshooting.• Troubleshooting and diagnosis of hardware/software network failures and provided resolutions.

• Expertise in embedded technology (Microcontroller At89c51, PIC ) • Potential exposure in C, Embedded C, and C++ • Hands-on experience in circuit design and chip-level programming