Riyaz Rasheed Syed Email & Phone Number

Dubai, United Arab Emirates

CENTRAL OPERATIONS AND AML INVESTIGATIONS: Payments screening and conducting investigations for AML and Sanctions alerts.• Responsible for resolving customer queries and handling of KYC documents.• Point of contact between the compliance team and customers for any internal queries raised, and solving within the time frame. • Handling Swift incoming and outgoing messages coordinating with all MT messages.• Screening customers details in World check and Safe watch• Handling inward/outward remittances for the customers. • Coordinate with Treasury team for currency rates• Taking Care of Nostro: Inward & Outward settlements as per Nostro Statements. • Testing of new systems and enhancements of existing systems. TRADE FINANCE AND AML INVESTIGATIONS:Handling Import and Export Documentary Credit checking, Inward and Outward Documentary Collections and Bank Guarantees. • Responsible for resolving customer queries. • Point of contact between the compliance team and customers for any internal queries raised, and solving within the time frame. Handling inward/outward remittances for customers. • Responsible for processing of daily transaction for the following trade products as per the guidelines (UCP 600, ISBP 745, URDG 758) 1. Bank Guarantees – Issuance (MT760), Amendment, Book Off, Claim lodging and settlements, Open Ended Guarantee extensions, periodic recovery and Shipping Guarantee. 2. Invoice Financing - Open Account TR and Advance Payment (MT103-outward payment against TR) 3. Import/Export Collection- Lodging, Acceptance, Payments/Settlements. 4. Import Letter of credit- Issuance (MT 700), Amendment (MT 707) Claim lodging, Acceptance, and Settlements (MT 202) 5. Export Letter of credit- Lodging, Documents checking, Bill discounting/Pre financing, Settlements (MT103- outward payment, MT202 -Charges Payment, MT742- Reimbursement claims)

Dubai, United Arab Emirates

• Handling portfolio of existing customers.• Generating Sales and Customer data base.• Responding to customer complaints and comments.• Implementing strong selling aspects to generate more revenue for the company.• Providing good customer service, after sales service and generating cross selling and up selling.• Achieving monthly targets set by the company. • Building good references through networking

Dubai, United Arab Emirates

• Coordinating with the sales guidelines and standards across departments.• To prepare the reports and updates of customers.• Selling Savings and investment plans.• Handling Customer Queries.• Building strong public image and goodwill of the company by providing good customer service.• Strong focus on after sales service and building good client database.• Building good references through networking

Dubai, United Arab Emirates

• Handling luxury brands like Longines,Omega,Tissot,Hamilton,Vertu,Glashutte,Carl F Bucherer, Zenith,CK,Oris,Rado,MontBlanc,Cartier,Burberry,TagHaeur and many more.• Managing and motivating a team to increase sales and ensure efficiency.• Managing stock levels and making key decisions about stock control.• Analyzing sales figures and forecasting future sales.• Analyzing and interpreting trends to facilitate planning.• Handling Customer issues & rendering good customer service.• Achieving monthly targets given by the company and achieving good sales figure.• Updating customer’s data and handling day to day shop issues as a team.

United States

Reports to the Chief Security Officer and follow strict rules annd guidelines as per Transport Security administration (TSA).- Responsible for direct supervision and on-the-job training of all subordinate security staff aboard the vessel- Enforces Captain's standing orders and company's rules and regulations aboard the ship - crew members curfew (if applicable), dress code, proper behavior etc.- Performs security and safety inspections of the ship on regular basis in order to ensure that appropriate security measures are maintained and all safety equipment is in proper working condition- Coordinates the ship security measures with the local port security personnel at the various ports of call- Conducts and supervises random and scheduled searches of crew cabins and around the ship as directed by the Chief Security Officer and the Staff Captain- Responsible for authorization and issuing of visitor's passes and ensuring that all visitors have left the vessel on time- Responsible for supervising the search and screening of crew and guests luggage during embarkation and disembarkation of the vessel- Performs security related briefings and training of all newly joined crew and staff members- Schedules regular meetings with the heads of the various shipboard departments to discuss security related issues- Makes sure that all applied security measures and precautions do not interfere with the normal operation of the vessel and cause a minimum discomfort to guests.

Mumbai, Maharashtra, India

• Identifying forged documents as per guidelines led by TSA.Worked closely with Federal Air Marshals.• Profiling passengers, Checking Visa, Passport & Travel related important documents as per TSA guidelines.• Improving the capability to detect explosives at passenger checkpoints as recommended by the Commission and called for in legislation.• In addition to covert testing, which tests screener performance in detecting concealed threat items on passengers and in carry-on items under operational conditions, the performance of screeners that inspect X-ray images of carry-on items is routinely monitored and evaluated using a technology called Threat Image Projection (TIP).• Customer service and ground handling.• Handling key areas like Ramp, Catering, & Baggage, Make- up, applying strict security measures.• Leading a team of agents in Baggage, Make –up ensuring smooth and timely dispatch of baggage to the aircraft.• Conducting physical check of passenger bags & also frisking the passengers.• Entrusted as an Aircraft Team Leader to ensure a speedy cleaning process following strict security procedures.• Trained to operate state of the art equipment’s such as Itemizer& Vapor Tracer.• Trained to apply strict measures during profiling as per TSA screening and checking for selectee passengers.

Bachelors, Bachelor Of Arts

Education record