Riyaz Shaik Email & Phone Number

Around4+ years ofServiceNow Developer and Administrator• Experience in implementing multiple modules -HRSD, INTEGRATION,CMDBimplementing Incident Management, Problem Management, ServiceRequest Management, Change Management, SLA,Updatesets, import sets, Reports, scheduled jobs, notifications, client scripts, server-side scripting• Experience in implementing Incident Management, Problem Management, ServiceRequest Management, Change Management, and SLA.• Experience working with Business Rules, Client Scripts, Access Control Lists (ACL) etc.• Extensive work experience on Ul Policies, UI Actions, and Scripts Includes.• Experience in the creation of Catalog Items, Record Producers, and User Guides.• Working on creation and customization of complex Workflow and custom workflow activities.• Worked with Transform Maps, Data Sources, and different data loads.• Experience with implementing configurable SLA Management.• Developing functional and technical specifications and providing User Training.• Working with Schedule jobs to manage business needs and handle background work.• Using ACLs for providing field-level security and table-level security.

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  State Board Of Technical Education And Training (Sbtet), Andhra Pradesh

  Civil Engineering