Rizafe R. Email & Phone Number

Greater Seattle Area

In this dual role, I merged creativity with strategic operations to elevate the company’s brand and marketing efforts while enhancing overall efficiency.Brand Identity: Led the consistent application of the brand across all channels, ensuring a cohesive, recognizable presence.Design & Video: Created engaging graphics and videos, amplifying the brand’s narrative and audience connection.Marketing & Campaigns: Designed compelling marketing materials that resonated with our target audience, driving campaign success.Presentations: Developed persuasive presentations that secured key contracts and facilitated internal collaboration.Operational Support: Streamlined administrative tasks, improving operational efficiency across the team.

Australia

At Conscious Education, I supported clients through their coaching and course journeys. I provided pre- and post-sale guidance, ensured clients understood the platform, and managed to onboard to create a seamless experience. In addition to onboarding, I trained new hires and handled customer support, resolving inquiries and saving lost sales. I also played a key role in sales campaigns, turning prospects into customers. This dynamic, fulfilling role sharpened my leadership, customer service, and sales skills.

Victoria, Australia

In this role, I managed diverse customer inquiries and guided self-managing landlords on property advertising. I resolved complaints and technical issues while ensuring a smooth client experience.Key Contributions:Managed customer inquiries, offering clear, actionable guidance for technical and advertising concerns.Assisted landlords in successfully navigating property advertising, providing essential tools and insights.Resolved disputes with a diplomatic and analytical approach, ensuring client satisfaction.Excelled in communication and organization, effectively handling challenging situations while maintaining professional, tactful resolutions.

Indianapolis, Indiana Area

In this role, I provided critical support to daily operations and strategic initiatives, serving as a key partner to the founder across multiple business functions.Administrative & Operational Support: Managed the CEO’s calendar, emails, and engagements, enabling efficient daily operations.Social Media Management: Drove engagement through consistent and strategic content management across social platforms.Document & Content Creation: Prepared essential documents and reports for decision-making while managing research and content for blog posts.Team & Project Coordination: Orchestrated remote team activities to ensure timely project completion.Marketing & Client Relations: Led marketing efforts through MailChimp and Meetup, tracking leads and customer interactions to fuel business growth.

Sharjah, United Arab Emirates

In this role, I ensured the smooth operation of the President’s office by providing comprehensive executive support and overseeing critical administrative functions.Office Operations: Managed day-to-day operations, including scheduling, meeting coordination, and high-priority tasks, ensuring efficiency.Executive Support: Handled confidential communications, prepared reports, and ensured all materials were ready for meetings and presentations.Stakeholder Liaison: Served as the primary liaison between the President and internal/external stakeholders, fostering effective communication and collaboration.

Region Vii - Central Visayas, Philippines

In this role, I was pivotal in enhancing sales force effectiveness and driving company growth through strategic training initiatives and team collaboration.Trained Over 1,000 Sales Associates: Delivered comprehensive training on product knowledge, sales techniques, and customer engagement, equipping new associates to successfully sell educational and insurance products.Sales Growth: Collaborated with sales teams to align training with objectives, contributing to a significant sales increase in Q4 2005.Training Material Development: Designed tailored training manuals and modules, improving effectiveness across regions.Supervised Regional Trainers: Led and mentored regional trainers, ensuring consistency and high-performance delivery.

Bachelor Of Science In Business Administration, Business Administration And Management, General

Activities and Societies: Working Student Scholarship Program- University Scholar - Dean's List (6 semesters) - Papelle Corporation, VP.

Secondary Education, Regular/General High School/Secondary Diploma Program, Secondary School