Rizana Ashraf Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Enhance excellent customer focus and service delivery• Build market position by locating, developing, defining, negotiating and closing business relationships• Selling telecommunication products and services to both individuals and companies• Keep abreast of current technology and trends• Suggest and help customers to choose the right products by providing accurate and complete details of current and upcoming products and services through comparison and digital sales tool kit• Maintain open and effective lines of communication with customers by handling complaints and proper follow-up• Identify and apply the new marketing strategies in order to achieve the sales goal and monthly targets• Manage a territory using technology, prioritization and time management skills• Capture and review any competitive intelligence gathered and proactively communicates this information to marketing

Bengaluru Area, India

• Passenger handling & Customer service • Arrival and Departure flight handling• Airline check-in system/DCS (SITA, SABRE)• Baggage handling & knowledge in World Tracer• Manual flight handling• AOG handling• GCC Visa verification• Assistance for all customer queries and mishandled baggage services including service recovery situations• Maintain proper co-ordination among BMA,BBA, ramp,cargo and other areas.• Handle special situations including flight disruption, cancellation and overbooking• Carryout the upgrades according to the airline guidelines with respect to the dilemma