Relationship Officer Corporate Banking
CurrentCorporate Banking Japanese
Oct 2023 - Present
AeroLeads people directory · profile
Rizka H. Email & Phone Number
Relationship Officer Corporate Banking
at
PT Bank SMBC Indonesia Tbk
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Relationship Officer Corporate Banking
Location
Jakarta, Indonesia, Indonesia
Who is Rizka H.? Overview
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Quick answer
Rizka H. is listed as Relationship Officer Corporate Banking at PT Bank SMBC Indonesia Tbk, based in Jakarta, Indonesia, Indonesia. AeroLeads shows a matched LinkedIn profile for Rizka H..
Rizka H. previously worked as Onboarding Specialist at Ginee - Global Intelligence And E-Commerce Engine and Client Success (CSO) Lead at Bitocto. Rizka H. holds Bachelor'S Degree, Public Health/Occupational Health And Safety from Universitas Hasanuddin (Unhas).
Company email context
Email format at PT Bank SMBC Indonesia Tbk
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PT Bank SMBC Indonesia Tbk
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Profile bio
About Rizka H.
Rizka H. is a Relationship Officer Corporate Banking at PT Bank SMBC Indonesia Tbk. Colleagues describe them as "Rizka is a unique one to work with. Her work ethic is pristine, and she easily adapted to given situation. I highly recommend her expertise in Customer Support and Client Relations. She knew how to capture people's attention when presenting her company and her ability to tackle problem is remarkable with politeness and remarkable self control. Rizka would easily be an appreciated member of any team!"
Current workplace
Rizka H.'s current company
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9 roles
Rizka H. work experience
A career timeline built from the work history available for this profile.
Onboarding Specialist
Launched in late 2019, Ginee is one of Asia's leading e-commerce merchant services platforms. We provide omnichannel order, warehousing, supply chain, and distribution management solutions for retailers, distributors, and suppliers. Our digital marketing arm also provides big data, multi-channel advertising, and performance marketing solutions for brands.
Jan 2022 - Oct 2023
Client Success (Cso) Lead
- Supervisor to Client Success Officer
- Plan and strategize appropriate telemarketing pitching in accordance with current event in Indonesia
- Evaluate CSO Performance on daily and weekly basis
- Responsible for CSO sales performance and monthly target
- CSO's first point of contact for any burning issues or escalation
- Take part of Bitocto's podcast as Voiceover (VO) Talent
Mar 2021 - Jan 2022
Client Success Officer (Cso)
- Contact potential clients from database provided (telesales and telemarketing)
- Educate clients about the business
- Give 1 on 1 training to clients
- Monitor chat engines, handle inquiries through various chat platforms
- Answer to clients’ needs, prepare daily report on sales and service
- Complaint handling
Feb 2020 - Mar 2021
Passenger Sales & Ffp (Frequent Flyer Program)
- I was in charge of double roles, as passenger sales and FFP.As Passenger sales:
- Maintain relationship with existing travel agents both Online Travel Agent (OTA) and Offline Travel Agent
- Responsible for appointed travel agent sales performance
- Handle inbound inquiries from travel agent such as commission, promo fare, travel fair terms, refund process, etc
- In charge of travel fair
- Report and analyze Jakarta market sales based on total passenger sales
Jan 2019 - Oct 2019
Reservation
- Responsible for performance of sales services & quality control
- Provide booking services & informations to passenger, other airlines and travel agents
- Arrange special requirements such as meal, incapacitated passengers,etc
- Conduct pre-flight check
- Handle all queue items such as arrange auxiliary services, advice confirmation from waitlist, etc.
Sep 2018 - Jan 2019
Reservation - Favehotel Panakkukang
- Responsible for processing and handling reservations by various channels such as email, telephone, sales office, live chat, other hotel departments, travel agents and central reservation systems referral
- Conduct soft selling to guest
- Manage hotel rooms allotment on Extranet
- Manage expected arrival list and reporting
- Support the front office to handle guest
Oct 2017 - Aug 2018
Hse Intern
Responsible for reviewing job safety analysis and reporting, doing safety patrol and ensuring job safety compatibility
Dec 2016 - Jan 2017
Standard And Satisfaction Manager Of Outgoing Global Internship Program, Aiesec Unhas
- Responsible for increasing the quality of Exchange Participants before going for exchange and maintain the implementation.
- Ensuring the quality of realization through Co-delivery the Standard & Satisfaction with hosting Local Committee
- Sending and maintain the development of Exchange Participants after exchange program
Aug 2015 - May 2016
2 education records
Rizka H. education
Bachelor'S Degree, Public Health/Occupational Health And Safety
Education record
FAQ
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Quick answers generated from the profile data available on this page.
What company does Rizka H. work for?
Rizka H. works for PT Bank SMBC Indonesia Tbk.
What is Rizka H.'s role at PT Bank SMBC Indonesia Tbk?
Rizka H. is listed as Relationship Officer Corporate Banking at PT Bank SMBC Indonesia Tbk.
Where is Rizka H. based?
Rizka H. is based in Jakarta, Indonesia, Indonesia while working with PT Bank SMBC Indonesia Tbk.
What companies has Rizka H. worked for?
Rizka H. has worked for Pt Bank Smbc Indonesia Tbk, Ginee - Global Intelligence And E-Commerce Engine, Bitocto, Eva Airways Corp., and Archipelago International Hotels, Resorts & Residences.
How can I contact Rizka H.?
You can use AeroLeads to view verified contact signals for Rizka H. at PT Bank SMBC Indonesia Tbk, including work email, phone, and LinkedIn data when available.
What schools did Rizka H. attend?
Rizka H. holds Bachelor'S Degree, Public Health/Occupational Health And Safety from Universitas Hasanuddin (Unhas).
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