Lead a team of Account Managers and Project Managers to drive successful CRM and digital engagement projects for a diverse range of clients, particularly within the Consumer goods sectors. Overseeing the development and execution of digital strategies that enhance consumer engagement and loyalty, utilizing tools like WhatsApp Chatbots, CRM systems, and API integrations.

Responsibilities:1. Responsible for presenting Lixus Solution to the prospective client2. Working with FMCG’s brand to develop the consumer engagement plan using digital channels especially WhatsApp Chatbot3. Collaborate with the project team, data team, technical team and other 3rd parties to execute the campaign activities4. Track and analyze a day-to-day campaign performance to gather actionable insight & learning along with project management team5. Responsible for day-to-day external coordination with brand team & all parties involved 6. Partly involve in the e-comm store management of a Local Beauty Brand to strategize & plan a marketing activity for tactical and big day promotion.7. Support the administration process for campaign executions (vendor registration, voucher purchase with minis, etc.)Key Learning:Digital Engagement; CRM to CRM; WA Business API; Chatbot; Loyalty Program; Gamification; Digital Rewards; Chat Commerce; API Integration; B2B; Presentation; FMCG Brands

Responsibilities:1. Lead & present VFirst Solution to the prospective clients2. Manage 11 accounts and acquire more than 10 digital engagement projects mostly on the WA channels3. Manage sales pipeline & contribute more than 35% to the yearly sales target4. Track & analyze a day to day campaign performance to gather actionable insight along with the project management team. 5. Collaborate with the project team, data team, technical teams & other 3rd parties involved in the campaign executions. 6. Support all kind of the administration process for campaign executions (vendor registration, voucher purchase with minis, etc.)Key Learning:Digital Engagement; CRM to CRM; WA Business API; Chatbot; Loyalty Program; Gamification; Digital Rewards; API Integration; B2B; Presentation; FMCG Brands

1. Responsible to manage the HQ DHL Express Outlet in Bandung 2. Manage more than 20 client/account and achieved up to 120% monthly sales target3. Responsible to maintain a good relationship with client and identify new sales lead4. Responsible to assist clients in every shipping process to ensure the shipments meet the requirements and regulations5. Actively collaborate with internal team and with DHL team in the destination country to meet clients neeeds6. Responsible to generate a sales report

1. Responsible to prepare and distributing the promotional materials2. Identify new business opportunities for Telkom existing customers using MAPS (Marketing Account Plan Summary) 3. Generate a customer purchase report for each type of Telkom’s product line4. Responsible to assist clients in every shipping process to ensure the shipments meet the requirements and regulations5. Identify a new marketing strategy for Telkom SLI (International Communication Service) product by comparing with competitors using SWOT analysis and Marketing Mix (4P)