Rizki Darmawan Email & Phone Number

1) Maintained optimal network performance by performing network monitoring and analysis.2) Provide technical support for our VSAT network infrastructure, including routers, switches, and satellite systems3) Troubleshoot and resolve network-related issues in a timely manner4) Monitor network performance and ensure optimal availability and reliability5) Collaborate with cross-functional teams to identify and resolve network-related issues6) Stay current with emerging technologies and trends in the field and make recommendations for upgrades and improvements

Greater Jakarta Area, Indonesia

1) Designing, deploying, and maintaining Hughes Network Systems, including HN, HX, and Jupiter systems, for various projects such as BAKTI and BRISAT projects.2) Configuring and troubleshooting Hughes hardware and software components in line with project requirements.3) Monitoring network performance and ensuring customer satisfaction throughout project implementation.4) Conducting site surveys and preparing network design documents for Customer

1) Providing first-level support to BNI customers for VSAT network-related issues.2) Troubleshooting hardware and software problems related to the VSAT network.3) Resolving technical issues related to the VSAT network for customers on-site.4) Communicating with customers to gather information about their technical problems and provide status updates.5) Maintaining accurate documentation of customer interactions and technical resolutions related to the VSAT network.6) Keeping up-to-date with the latest VSAT network technology and troubleshooting techniques.7) Responding to customer inquiries via phone, email, or in-person regarding the VSAT network.8) Escalating complex technical issues related to the VSAT network to HUB VSAT Engineer when necessary.9) Collaborating with cross-functional teams to resolve VSAT network-related issues.10) Providing training and guidance to customers on how to use the VSAT network effectively.

Jakarta

Bachelor'S Degree, Industrial Engineering, Cumlaude

Achieving a cum laude in bachelor degree of industrial engineering while working full-time

Electronic Communication, Electrical, Electronics And Communications Engineering, 9.84 (Best Graduate)

Activities and Societies: Student Company OrganizationAchieving the best score at a national exam and being recognized as the best student.