Rizki Dermawan

Rizki Dermawan Email and Phone Number

Customer Relation
Rizki Dermawan's Location
Jakarta, Indonesia, Indonesia
About Rizki Dermawan

I am passionate about customer service interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. I am a person who can communicate very well with people no matter what level and this has helped me to be an understanding individual and to be non - judgemental supportive person, who people can confide in.

Rizki Dermawan's Current Company Details

Customer Relation
Rizki Dermawan Work Experience Details
  • Pt Ixobox Multitren Asia
    Area Supervisor
    Pt Ixobox Multitren Asia Jun 2023 - Jan 2024
    Tangerang, Banten, Indonesia
    As area supervisor I have responsibility to monitor all store and manage employees also motivate employees, Carry out tasks, projects, and jobs directly Enforce the rules set by the company. Discipline his subordinates and provide information to management about the condition of subordinates, or become an intermediary between workers and management. Solve routine everyday problems Make a short-term plan for the tasks assigned and charge of making job descriptions for subordinate staff to make sure achieve the company target.
  • Zenrooms
    Relationship Supervisor
    Zenrooms Jun 2022 - Dec 2022
    Jakarta, Jakarta, Indonesia
    I have responsibility to create a good relationship with customer especially taking care related billing and invoice, preparation for presentation for a new customer and giving training related zenrooms systems to new customer, become an intermediary between management and customer, giving a solution for every issue to customer.
  • Captain Barbershop
    Area Supervisor
    Captain Barbershop May 2021 - Dec 2021
    Jakarta, Indonesia
    As area supervisor I have responsibilty to monitor all store and manage employees also motivate employees,Carry out tasks, projects, and jobs directly Enforce the rules set by the company. Discipline his subordinates and provide information to management about the condition of subordinates, or become an intermediary between workers and management. Solve routine everyday problems Make a short-term plan for the tasks assigned and charge of making job descriptions for subordinate staff to make sure achieve the company target.
  • Pt. Segye Food
    Merchandiser
    Pt. Segye Food Jun 2019 - Sep 2020
    Tangerang, Banten, Indonesia
    as a merchandiser I have responsible to monitor the compancy product both in quality and quantity and also maintain the cleanliness of the products on display, run all of the company's promotional programs, help maintain product stock and widen shelving in a modern market / traditional market storefront, Carry out the task of visiting the store in accordance with the work plan and provide information about new products to customers.
  • Lion Air Group
    Safety Analyst
    Lion Air Group Oct 2014 - Mar 2017
    Tangerang, Banten, Indonesia
    As a safety analyst in Lion Air Group Corporate Level I have a responsibility to analyzing and monitoring operational activity the airlines company under Lion Air Group based on Safety Performance Indicator data and analyzing Flight performance of the Aircraft Lion Air Group by using FDA tools. Analyzing result will be created as a report to manager, cooperation with other division is needed to follow up the update data to close the finding problem in every event related to the safety issue in operational.
  • Dhl Express
    Customer Service Specialist
    Dhl Express Apr 2014 - Oct 2014
    Jakarta, Indonesia
    Understands DHL Express customer by studying characteristics, capabilities, develops customer by maintaining rapport with previous customers, recommending sales campaigns and promotions. Understanding qualifies customer requirements and interests, matching requirements and interests to shipment regulation. Helping customer to booking or tracking the shipment and explaining, offering warranties, services, financing and collects payment to the customer related to the shipment.

Rizki Dermawan Education Details

Frequently Asked Questions about Rizki Dermawan

What is Rizki Dermawan's role at the current company?

Rizki Dermawan's current role is Customer Relation.

What schools did Rizki Dermawan attend?

Rizki Dermawan attended Binus University.

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