I am an experienced professional with a diverse background in human resources and customer service management. For the past 6 months, I have worked as an HR Staff in the Media Information industry, where I have contributed to recruitment processes, employee development, and HR administration. Prior to that, I served as a Customer Service Coordinator and Assistant Head for over 1 year in the Manufacturing-as-a-Service industry, managing customer service teams, improving operational efficiency, and ensuring client satisfaction. Additionally, I bring more than 3 years of experience as a Customer Service Specialist in the banking industry, where I honed my skills in client management and delivering effective solutions in a dynamic environment