Heading the Wingstop Franchise and The Crepe Cafe Franchise as Director Operations.

Lead the development of equipment systems strategies within the McDonald's system. Managing people and the process of developing and tracking equipment to ensure that it meets the needs of McDonald's with respect to distribution, service, performance, quality, capacity, system fit and costs. Key internal customers include leaders of Operations, Development, Menu Management,Supply Chain Management, QA,Safety, and Marketing. Key external customers include suppliers and service provider.Strategy and Business Planning;Initiate, develop, implement and oversee a department strategy that aligns with companies overall vision and its current and long-term business and growth objectives. Manage allocated annual departmental budget by controlling expenditures, cost reduction initiatives, and reporting variances in actual versus budgeted to ensure effective cost management practices and to suggest solutions to improve performance and results.Develop, implement, and monitor objectives and KPI’s that are aligned with business goals and identify and allocate the resources necessary to support the department strategic plans and objectives.Plan, budget, and update capital and operating expenditure based on restaurants and equipment expenses.Policies & Procedures Development and Compliance.Operational Management.Equipment Sourcing & Installation.Supplier Relations.People Management.Procurement, Warehouse Management & Assets Management.Training & Development of Staff.

Pioneer team member to implement MADE FOR YOUR platform for McDonlads riyadh market.Winner of the prestigious President's Award for the year 2007, represents the highest honour McDonalds corporation can bestow on an employee.This award recognizes the top one percent of McDonalds employees annually.

Responsible for setting up the equipment department from ground zero.Creating the organizational structure,Developing Job Descriptions, implementing processes and workflows to ensure flawless execution keeping in mind the responsibilities and accountabilities.

• Protect the McDonald’s brand by ensuring that restaurants meet McDonald’s QSC, safety and sanitation standards.• Teach Restaurant Management Teams critical restaurant systems that produce consistently high levels of QSC.• Ensure that restaurants properly execute national promotions• Ensure that there is an on-going local marketing plan for appropriate restaurants.• Identify sales and marketing opportunities. Develop and execute plans to address the opportunities which will result in increased sales and guest counts• Co-ordinate implementation and execution of new products and processes consistently within their restaurants.• Lead and develop restaurant managers & supervisors. • Encourage the importance of leadership behaviours, uphold and implements basic people minimums necessary to gain commitment from the mid management, Restaurant Managers and crew.• Work through your Direct Reports (DR) to minimise turnover, ensure all stores are adequately staffed to maximise on potential sales.• Works through DR to ensure they know, enforce and educate all restaurant employees on all appropriate HR policies, labour laws, security and safety procedures.• Works through Direct Reports to implement all McDonald’s Reward and recognition programmes, lead by example.• Responsible for all succession planning for DR and Lower.• Consults with the DR and Restaurant Management Team on employee commitment measurement and assists with plan to increase employee’s loyalty, satisfaction and pride within the McDonald’s experience.• Promote and execute performance reviews for all direct reports and ensure all their management teams receive performance reviews as well.• Use all informational resources available such as Gap Analysis, and Customer Satisfaction Measurement etc, to identify opportunities and threats to build a business plan to optimise market potential.

Keels Agro Products Ltd, A company established for bio-technologically growing Shiitake Mushrooms for the purpose of selling for export & local market. Primary responsibilities of the position was to handle complete operations of post harvest functions such as storage, grading, quality assurance, packaging,exporting or supplying to local markets,export documentation, international liaison with suppliers.