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Rizqi Ramadan is listed as Tech Entusiasm | IT Operation at Vascomm, a company with 78 employees, based in Jakarta Metropolitan Area, Indonesia, Indonesia. AeroLeads shows a matched LinkedIn profile for Rizqi Ramadan.
Rizqi Ramadan previously worked as IT OMC (Operation and Maintenance Center) at Vascomm and Information Technology Help Desk at Spe Solution. Rizqi Ramadan holds Gelar Sarjana, Information Technology, 3.09 from Universitas Persada Indonesia 'Yai'.
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I have a bachelor's degree in informatics engineering from Universitas Persada Indonesia YAI and over two years of experience in the banking sector. I've worked as a Customer Support Specialist, IT Helpdesk, and IT Operation and Maintenance Center. My skills include incident management, problem categorization, user communication, and log analysis. I am proficient in Linux, PM2, Nginx, and MySQL. I am dedicated to enhancing business processes through technology and continuous learning. Let's connect to explore collaborative opportunities in IT.
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A career timeline built from the work history available for this profile.
Jakarta Raya, Indonesia
On Site At PT. Bank Tabungan Negara Tbk- Incident Management: Keep detailed records of incidents that occur, ensuring accurate documentation for future reference.- Problem Categorization: Group problems according to the type of service and the nature of the issue to streamline resolution processes.- User Communication: Request additional information from.
Jakarta Raya, Indonesia
On Site At PT. Bank Negara Indonesia Tbk.- Handling Troubleshooting Clients Especially in SPE products (BNI Ecollection, Debit VA, BNI QRIS, Autopay, YAP, etc)- Handling complaints and ensuring clients can use the system properly- Notify all clients if there is a production upgrade or maintenance production- Make a ticket related to the case and submit it.
Area DKI Jakarta
- Customer Service Representative: Act as the primary point of contact for customers utilizing the live chat feature on the banking application. Respond promptly and effectively to any inquiries, requests, or complaints submitted by customers via live chat.- Product and Service Information: Possess in-depth knowledge of the banking products and services.
Area DKI Jakarta
- Managing customer interactions on social media platforms such as Facebook, Twitter, or Instagram.- Responding to inquiries, resolving issues, and providing customer support through written communication.- Managing and directing customer complaints or grievances to the relevant departments.- Delivering information about company products or services to.
Jakarta Raya, Indonesia
- Responsible for verifying customer data uploaded or provided to the company.- Conducting research and performing in-depth examinations in cases of data inconsistencies or anomalies.- Conducted thorough verification checks on 500+ new customer accounts, resulting in a 98% reduction in fraudulent activity.
Jakarta Raya, Indonesia
- Providing technical support to internal users in resolving day-to-day technical issues.- Managing support tickets and delivering timely and accurate responses and solutions.- Conducting troubleshooting to identify and resolve user problems.- Collaborating with the IT team to ensure effective support.- Conducted root cause analysis on IT incidents to.
Other employees you can reach at vascomm.co.id. View company contacts for 78 employees →
Meniek Yulianti
Colleague at Vascomm
Greater Yogyakarta, Indonesia
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DA
Deni Alfino
Colleague at Vascomm
Jakarta, Indonesia, Indonesia
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MW
Mohammad Wahyu Kurniawan
Colleague at Vascomm
Surabaya, East Java, Indonesia, Indonesia
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AF
Achmad Fanjasyiro
Colleague at Vascomm
Jakarta, Jakarta, Indonesia, Indonesia
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SS
Shofi Sabian
Colleague at Vascomm
Sidoarjo, East Java, Indonesia, Indonesia
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ID
Iqbal Darmawan
Colleague at Vascomm
Mojokerto, East Java, Indonesia, Indonesia
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RH
Rosalia Herlina
Colleague at Vascomm
Indonesia, Indonesia
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BD
Barkah D.
Colleague at Vascomm
East Java, Indonesia, Indonesia
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RY
Rheza Yamanur
Colleague at Vascomm
Bandung, West Java, Indonesia, Indonesia
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JB
Jalu Bamara Harlambang
Colleague at Vascomm
Surabaya, East Java, Indonesia, Indonesia
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Quick answers generated from the profile data available on this page.
Rizqi Ramadan works for Vascomm.
Rizqi Ramadan is listed as Tech Entusiasm | IT Operation at Vascomm.
Rizqi Ramadan is based in Jakarta Metropolitan Area, Indonesia, Indonesia while working with Vascomm.
Rizqi Ramadan has worked for Vascomm, Spe Solution, Pt Bank Neo Commerce Tbk, and Mahkamah Agung Republik Indonesia.
Rizqi Ramadan's colleagues at Vascomm include Meniek Yulianti, Deni Alfino, Mohammad Wahyu Kurniawan, Achmad Fanjasyiro, and Shofi Sabian.
You can use AeroLeads to view verified contact signals for Rizqi Ramadan at Vascomm, including work email, phone, and LinkedIn data when available.
Rizqi Ramadan holds Gelar Sarjana, Information Technology, 3.09 from Universitas Persada Indonesia 'Yai'.
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