π I am a customer-focused professional With over 17 years of experience in the security and customer service industries, I take pride in providing exceptional service and maintaining a safe environment.πCustomer-focused professional skilled in top-notch customer service, precise office operations management, and effective security protocols. Dedicated to maintaining a safe environment and achieving common goals through teamwork.π I stand out for my ability to l combine my customer service skills with my security skills. I am able to provide excellent customer service while also maintaining a safe and secure environment.πΌ Throughout my career, I have successfully managed the service desk to ensure the highest quality customer service. I have enhanced service delivery through continuous process improvement and efficient daily operations management. My proactive approach to security has led to the timely detection and resolution of potential risks, ensuring a safe and secure premises.π I hold a Bachelor's in Commerce from Dr. B.R. Ambedkar University. I have honed my skills through eCRM and Personality Development courses, as well as Call Center Training, from renowned institutions like JTS Institute and HTMT Global Solutions.π My passion for excellence and dedication to delivering exceptional service drives me to seek new challenges and opportunities for career growth. I am enthusiastic about connecting with professionals in the industry and exploring new ventures that align with my expertise and aspirations.β Let's connect and explore how I can contribute my skills and experience to your organization's success. Looking forward to forging meaningful connections and making a positive impact together! #Administrative Assistant #OfficeAdministration #CustomerService #SecurityManagement #TeamPlayer #LinkedIn
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Security System AdministratorUbsHyderabad, In -
Security System AdministratorUbs Jan 2024 - PresentHyderabad, Telangana, India -
Security Concierge OfficerUbs Jul 2020 - Feb 2024Hyderabad, Telangana, IndiaManaged service desk operations to deliver high-quality customer service through continuous process improvement. Effectively monitored security events, maintained detailed records, and escalated issues for further investigation. Demonstrated excellent communication skills in welcoming visitors/employees, handling phone calls, and maintaining accurate documentation for the department and business. -
Front Office Incharge/Administrative AssistantPortware, A Factset Company Dec 2013 - Jul 2020Hyderabad, Telangana, IndiaProvided administrative and office support to clients, guests, employees, and the Executive Assistant. -
Front-Office InchargeRavi Narayana Reddy Auditorium Nov 2011 - Dec 2013Hyderabad, Telangana, India
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Customer Relations OfficerBrigade Solutions, Inc Sep 2008 - Nov 2011Hyderabad, Telangana, IndiaDemonstrated leadership, management, and customer service skills by managing a team of customer service representatives and resolving customer issues in a timely and efficient manner. -
Customer Relations OfficerHgs - Hinduja Global Solutions Oct 2005 - Aug 2008Hyderabad, Telangana, India
Rizwan . Education Details
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Business/Commerce, General
Frequently Asked Questions about Rizwan .
What company does Rizwan . work for?
Rizwan . works for Ubs
What is Rizwan .'s role at the current company?
Rizwan .'s current role is Security System Administrator.
What schools did Rizwan . attend?
Rizwan . attended Osmania University.
Who are Rizwan .'s colleagues?
Rizwan .'s colleagues are Flloyd Rewa, Ethan Harro.
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