Innovative, results-driven leader with over 19 years of progressive experience in planning, developing, and implementing advanced IT solutions to capitalize on business opportunities. Proven track record of formulating and executing strategic initiatives for IT services and operations, SAP ERP implementations and upgrades, service delivery, quality assurance, IT governance, and organizational training programs.Highly skilled in crisis management, troubleshooting, problem-solving, and negotiation. Extensive experience in both technical and managerial capacities across diverse roles within large enterprises, with deep expertise in:• Strategic IT Planning & Leadership• Digital Transformation & Innovation• Group-Wide IT Consolidation• IT Governance & Risk Management• Planning & Deployment of SAP ERP Solutions & eCommerce Platforms• OT Digital Solutions Implementation• Multi-Cloud Infrastructure Implementation• Information & Cybersecurity• Business Continuity & Disaster Recovery Management• IT Operations (Infrastructure, Networks, Data Centres)• SLA, Vendor, and Financial Management• Geographical Information Systems (GIS)• Billing & Cash Operations Management• SAP ERP (6.0, SAP HANA, Rise, BTP, CRM, BW, BPC, SF, PI/PO), VMware, Oracle, Microsoft Technologies, and Integration PlatformsSuccessfully led the implementation of high-impact, multi-million-dollar projects, including SAP, Oracle, GIS, and IT infrastructure. Served as both Solution Architect and Program Manager, ensuring the alignment of IT solutions with business goals while optimizing performance and cost efficiency.
Listed skills include It Service Management, It Operations, Data Center, System Administration, and 16 others.