Rizwan Arshad Email & Phone Number

Karāchi, Sindh, Pakistan

• Led corporate IT strategy development and execution, aligning it with business objectives to drive digital transformation across the organization.• Led a team of 40+ professionals overseeing IT Operations (SAP & non-SAP), Infrastructure, Networks, Service Delivery, IT Security, OT Digitization, and IT Governance across the group.• Directed the successful deployment of high-impact, multi-million-dollar initiatives, including:  SAP ERP implementation and… Show more • Led corporate IT strategy development and execution, aligning it with business objectives to drive digital transformation across the organization.• Led a team of 40+ professionals overseeing IT Operations (SAP & non-SAP), Infrastructure, Networks, Service Delivery, IT Security, OT Digitization, and IT Governance across the group.• Directed the successful deployment of high-impact, multi-million-dollar initiatives, including:  SAP ERP implementation and customization  IT consolidation across multiple group companies  Transition of SAP to Cloud, enhancing scalability and efficiency  Multi-cloud infrastructure implementation  Comprehensive OT digitization strategies• Played a key role in the design thinking and development of eCommerce platforms, improving business agility and reducing operational costs.• Established and managed the Group's IT governance framework and risk management protocols, ensuring compliance and operational excellence.• Developed and operationalized a cutting-edge Network Operations Center (NOC) and Security Operations Center (SOC) to optimize IT service availability and security.• Managed critical vendor relationships, service level agreements (SLAs), and financial operations, driving cost efficiency and operational excellence within the IT division.• Ensured business continuity through proactive IT service management, minimizing downtime and service disruptions. Show less

Karachi

IT ServicesIT Infrastructure & NetworksIT Governance IT Security SAP ERPIT Operations

Karachi

Strategy• Leading the core IT Services, Infrastructure, Operations and GIS teams for company’s strategic business centers• Part of management team for developing and implementing corporate strategy of IT• Interact with business heads for the development of strategy and its implementation. Align IT services with business strategy. • Developed company’s long term Strategic Infrastructure(RS.PKR 500 Million project)• Developed and lead the GIS… Show more Strategy• Leading the core IT Services, Infrastructure, Operations and GIS teams for company’s strategic business centers• Part of management team for developing and implementing corporate strategy of IT• Interact with business heads for the development of strategy and its implementation. Align IT services with business strategy. • Developed company’s long term Strategic Infrastructure(RS.PKR 500 Million project)• Developed and lead the GIS department which enables the visibility of Business to the KE Electrical Network, Consumers and Geographical base analytics.• Outsourcing of services to third party to improve the quality of service and retain the focus on core business Team Leadership• Leading a team of 40+ highly skilled resources for day to day Applications, IT Infrastructure, Operations and GIS Management• Lead the deployment of new solutions and technologies as per latest technology trends and business requirements• Device solution and strategy for modification in Services, Applications design and infrastructure• Lead the technical team to ensure availability of all IT services according to committed SLAs Operations Management • Services and infrastructure management SAP ERP/ISU, CRM ,BW, Oracle based systems, Office Automation applications, Public and private clouds, middleware’s, Servers and SANs• GIS services management• Billing and Cash Operations management ( centralized IT function)• SLAs and Vendors Management • Licensing and Budget management• Business continuity management Show less

Karachi

A utility company of 10,000 employees, Rs. 120 billion revenueLeadershipLed a team of 15 level-3 administrators for enhancing IT facilities for the users community through creative solutions and services (SAP ISU/ERP, SAP CRM,SAP BW, Email ,Blackberry, Antivirus, SharePoint etc.). Led team in introducing latest technologies and migrate core applications to Enterprise level hardware (SANs and Servers)Strategy & Project ManagementDefine and initiate projects… Show more A utility company of 10,000 employees, Rs. 120 billion revenueLeadershipLed a team of 15 level-3 administrators for enhancing IT facilities for the users community through creative solutions and services (SAP ISU/ERP, SAP CRM,SAP BW, Email ,Blackberry, Antivirus, SharePoint etc.). Led team in introducing latest technologies and migrate core applications to Enterprise level hardware (SANs and Servers)Strategy & Project ManagementDefine and initiate projects, responsible for management of multiple projects of strategic business objectives, build credibility, maintain communication with stakeholder at multiple levels, track cost, timelines and overall performance of the projects. Coach, mentor and lead personnel within technical team environment. Led various projects of worth Rs. 50 to200 Million. Infrastructure Management Strengthen company infrastructure by implementing clustered based technologies on Primary site (SAP, Exchange, Blackberry, Oracle RAC, AntiSpam etc.) and built DR site of all core service to align IT with business strategy. Implement Data protection technologies, company own private cloud to reduce Revex. and Capex. Show less

A utility company of 10,000 employees, Rs. 120 billion revenue• Led team of 8 for deploying core IT infrastructure and provide support services to users of 100 plus sites• SAP ERP Infrastructure deployment• E-Mail Exchange and Black Berry Deployment• Built KESC Primary and DR site for Business Continuity• Preparation of IT Infrastructure Strategies and mitigation of Risks to IT Infrastructure including recovery and backup plans and their execution • HW sizing, RFP… Show more A utility company of 10,000 employees, Rs. 120 billion revenue• Led team of 8 for deploying core IT infrastructure and provide support services to users of 100 plus sites• SAP ERP Infrastructure deployment• E-Mail Exchange and Black Berry Deployment• Built KESC Primary and DR site for Business Continuity• Preparation of IT Infrastructure Strategies and mitigation of Risks to IT Infrastructure including recovery and backup plans and their execution • HW sizing, RFP preparations and Technical Evaluations• IT Helpdesk Management and level1,2 user level support services Show less

• Work as a Programmer and Analyst• Built KESC billing system in .net

Information Technology, A

Bachelor Of Science - Bs, Mathematics And Statics