Experienced Security Guard and CCTV controller with valid SIA licences - Security Guard and CCTV, based in the Birmingham area. I am also security vetted with National NPPV Level 2 with SC clearances. Successfully completed - Business Management degree:- Business Management Level 3 Foundation, Level 4 and completed Level 5 and Business Management Level 6. Available to cover static sites or CCTV sites in the West Midlands area. I am willing to offer my own security experiences as well, by training and mentoring guards who require further help within their job roles, recently becoming a freelance security mentor/recruitment advisor to help individuals in searching for security work and for covering certain sites, also to help guards gain a better understanding of their current job role and duties, in making sure they are more competent in their professions.

As CRTA within Capita Resourcing, My role was to ensure that all organisations are compliant with the new Workplace Pension regulations, whilst making contact with various companies regarding this campaign set by the government.

Worked for the Care to Learn Scheme within Capita Resourcing, assessing application forms on Childcare fees, dealing with inbound and Outbound calls. Trained new starts and I was also a Staff Forum Representative.

Worked at NextiraOne as a Welcome Centre Co-ordinator dealing with IT Helpdesk queries, ordering, NOC queries, internal IT duties and other technical tasks by using Siebel. I used to do Nightshift cover as well.

Based within the Education Maintenance Allowance department, part of Capita Resourcing. Dealing with customer enquiries about their payments and scheme information. Conducted recruitment telephone interviews for various Census job roles. I also attended seminars with the training staff for Census 2011 campaign.

At Cable&Wireless I worked on the 118 Directory Enquiries services, and also IT Service Desk called Assure. Worked on various databases, troubleshooting and liaising with engineers directly.

Glasgow City Council Further Training and Development - Various Departments. Part of the Skillseekers Apprenticeship - SVQ Level 2 in Business and Administration