With a robust background at Securiguard Middle East LLC, I've honed my expertise in operations management and technical support. My role as a Control Room Operator has been pivotal in integrating problem-solving with advanced Microsoft applications to enhance security measures and streamline operations. Our team's commitment to excellence in surveillance and customer service has led to improved efficiency and effectiveness in control room operations. Leveraging a strong foundation in IT, I've contributed to maintaining high standards of safety and operational integrity, ensuring seamless event management and records control.