Rizwan Galsulkar Email & Phone Number

United Arab Emirates

• As HR Operations Manager, I lead comprehensive HR functions across DASH Hospitality Group, Nashie Contracting LLC, and uniQitchen Restaurant & Cafe LLC. I drive talent acquisition, employee engagement, and strategic HR.
• Orchestrated comprehensive employee relations, managing interviewing, hiring, coaching, disciplinary actions, and conflict resolution.
• Spearheaded recruitment efforts, successfully hiring and onboarding over 50 employees, reducing time-to-fill by 30%.
• Administered employee benefits, managing Leaves of Absence and Workers' Compensation claims, increasing benefits utilization by 40%.
• Implemented streamlined HR processes, refining termination protocols and improving data processing efficiency.
• Managed daily office functions, ensuring seamless operation of communication channels and maintaining precision in financial management through collaboration with the Controller.

Kuwait

• As Office & HR Manager, I ensured efficient company operations through oversight of office systems and staff supervision, optimizing HR functions and office administration.
• Managed HR operations for over 200 employees, overseeing all phases from recruitment to exit, including end-of-service benefits.
• Enhanced office services by optimizing operations, payroll, correspondence, filing systems, supply requisitions, and clerical tasks, increasing operational efficiency by 20%.
• Established and maintained record management procedures for retention, protection, retrieval, transfer, and disposal, ensuring 100% compliance with regulatory standards.
• Developed and enforced office policies to maintain standards, measure performance, and implement adjustments, improving overall employee performance by 15%.
• Spearheaded financial management tasks, including drafting annual budgets, monitoring expenses, analyzing discrepancies, and taking corrective measures, resulting in a 10% reduction in operational costs.

Kuwait

• Supported the HR Manager in overseeing HR operations, ensuring effective employee relations and compliance with company policies.
• Recruited, selected, oriented, and trained office staff, building a competent workforce and reducing hiring time by 25%.
• Promoted office staff performance through coaching, counseling, disciplining, and performance evaluations, increasing productivity by 20%.
• Managed financial goals by drafting an annual budget, monitoring expenses, analyzing discrepancies, and taking corrective measures, maintaining a balanced budget.

Kuwait

• Maintained office technology infrastructure, including computers, printers, and servers, ensuring up-to-date software and antivirus protection, reducing technical issues by 30%.
• Managed key relationships with government agencies and ministries, ensuring adherence to public sector laws, policies, and regulations, achieving 100% compliance.
• Provided technical support and resolved IT issues, maintaining a 95% satisfaction rate among employees and ensuring minimal disruption to office operations.

Mumbai, Maharashtra, India

• As a Computer Lab Assistant at MITCON Training Institute, I specialized in the maintenance of computer and network infrastructure, providing technical support and ensuring optimal performance of office computing.
• Maintained and troubleshot network connections for over 50 computers, resolving connectivity and performance issues, ensuring 99% network uptime.
• Addressed and resolved hardware issues for 100+ devices, reducing downtime by 20% and ensuring optimal performance.
• Provided technical support and guidance to over 200 staff and students, improving overall tech literacy and problem-solving skills by 30%.
• Diagnosed and repaired hardware and software problems, reducing disruptions and maintaining a 95% satisfaction rate among users.
• Assisted in the setup and configuration of 50+ new hardware and software systems, contributing to the efficient functioning of the computer lab and reducing setup time by 25%.

Master Of Business Administration - Mba, Human Resources Management And Services

Bsc It, A

Activities and Societies: Volleyball, chess, carrom, cycling, motor bike and car driving, fishing

D.G.Tatkare College (Mumbai University), B.Sc ( Information Technology ), A+