Rizwan Khalid Email & Phone Number

San Franciso, Ca, Us

Seef District, Manama, Oo

Working as ISP specialist, providing Design, integration and support Viva Bahrain IGW. To ensure that ISP architecture is compliant with all security, resilience and availability KPIs expected from a world class service provider. o Conduct the POC’s test and solution design. o Support planning, design and implementation for new services and solutions. o Providing as technical presales expert for Wholesale & Enterprise sales for new customer requirements by attending the customer conference calls, meetings and convince the customers with the service and the solution. o Providing input in tender, vendor and technology evaluation. o Monitor network capacity and ensure timely planning of new requirements and prepare the required technical RFI and RFP. o Participate in the achievement of the department’s objectives by performing internet service functions and general packet data communication related activities. o documentation task that includes “HLD, LLD .o Review proposals for technology upgrades and ensure its professional implementation. o “Wholesale - OLOs, Enterprise & Broadband, Network configuration, testing and installations of network expansion, solutions.

Riyadh, Sa

► Providing Design evaluation, integration, and support and Security project with Major clients in Saudi Arabia.► Provide leadership and direction for the Network Data Team related to day-to-day operations, project prioritization and management and quality of work.► Working closely with customers, project managers and other engineers to design and develop customized network and security solutions based on Cisco/Juniper. Solutions included re-alignment of current network architecture to meet the network challenges in house as well as deployment of newer equipment. Designed proof of concepts (POCs) to meet customer challenges of providing an accurate depiction of the presented solution.► Preparing PAT (Physical Acceptance Test) .

Riyadh, Sa

► IGW Project Phase 1&2, Riyadh-KSASupport Engineer for the International Gateway project (IGW) project for Saudi Telecom Company , Configure SI 450 and 850 and Conduct Physical Acceptance test .► SI 450, IGW Project.Riyadh & Jeddah,KSAServers 450 are installed in IGW project as layer 2 to distribute traffic on firewall. Upgrade and configure Twenty boxes to Layer 3, change configuration on juniper core routers & switches (Mx960).► IGW Project Phase 2,Riyadh-KSA.Upgrade Junos-e on BRAS E320 in IGW project.Configure ISG-1000 Firewall Standard configuration only.► STC Bahrain IGW Project .BahrainInter pop router M320 install at Bahrain for STC subscribers. Configured M320 and SRX, ADX 1000 . Configures EX 3200 switches as virtual chassis. ► Juniper M320 to MX480 Migration , KSAConfiguration and migration of 18 sites country wide for Saudi Telecom from Juniper M320 to MX480 Metro Ethernet . ► Roaming Replicator Project, Riyadh-KSAConfigure Cisco 3750, to take customer traffic to the correspondent VRF to provider network in RR project.► MOCI Project, Riyadh-KSAConfigure 3825 , standard configuration of BGP and IP SLA .► SHDSL Zhone Support projectWorked as support engineer for one year at Data Network Operation Centre (DNOC) at STC (Saudi Telecom). .Scope of this project was to provide technical support to Zhone MALC (DSLAM), being used to provide Symmetric High speed Digital Subscriber Lines, to STC customers, mainly used for leased lines.

Sunnyvale, Ca, Us

► Advance Services at Saudi Telecom BRASES (E-320, ERX-1440) and MX-480 , Mx960 , M320, T1600, T640, Ex Switches.► ISP project, based on IP/MPLS (LDP & RSVP Traffic Engineering) with layer 2 and layer 3 VPN to enhance ISP traffic, on Mx480, Mx960 & T640 routers.► VAS Project, based on IP/MPLS (LDP & RSVP Traffic Engineering), on MX960 and M320 routers.► Network fault detection & rectification, network management, surveillance and troubleshooting.► Configuring circuits on MX-480 UPE.► Configuring LACs, to tunnel the ISPs traffic on BRAS (ERX 1440, E320).► Handling cases open with vendor (JTAC/ATAC).►► PROJECTS► Prepare PAT (Physical Acceptance Test) for ISP Project (Mx960, T640) for STC (Saudi Telecom).► Migration of sixty-two BRAS (ERX 1440, E320) from static to Bulk Configuration on access side and from static to BGP for uplink. (Team member).► IGW Project Phase 1&2, Riyadh-KSASupport Engineer for the International Gateway project (IGW) project for Saudi Telecom Company , Configure SI 450 and 850 and Conduct Physical Acceptance test .►SI 450, IGW Project.Riyadh & Jeddah,KSAUpgrade and configure Twenty boxes to Layer 3, change configuration on juniper core routers & switches (Mx960).►IGW Project Phase 2,Riyadh-KSA.Upgrade Junos-e on BRAS E320 in IGW project.Configure ISG-1000 Firewall Standard configuration only.►STC Bahrain IGW Project .BahrainInter pop router M320 installed at Bahrain for STC.Configured M320 and SRX, ADX 1000 . Configures EX 3200 switches as virtual chassis. ►Juniper M320 to MX480 Migration , KSAConfiguration & migration of 18 sites for Saudi Telecom from Juniper M320 to MX480. worked with juniper PS.►Roaming Replicator Project.Configure Cisco 3750, to take customer traffic to the correspondent VRF.►SHDSL Zhone Support projectWorked as support engineer for one year at STC.Scope of this project was to provide technical support to Zhone MALC (DSLAM),

Sunnyvale, Ca, Us

Q4’12 CUSTOMER EXPERIENCE AWARD -- STC TeamJuniper NetworksNovember 2012

My responsibility is to provide support, integration, design, rollout, Design Evaluation, installation and co-ordination for technical support related work.► Design and implementation of TCP/IP network on five location of land forces aviation command.►PROJECTS(!!) Stock control database for warehouse in MS Access.(!!) Repair and Return database in MS Access.(!!) Database for Vehicle Maintenance and Operation in MS Access.(!!) Database for Procurement (purchase requisition / tracking) in MS Access.► Administration activities (like Active Directory, , Mail Server) on Windows 2003 Enterprise Edition & Standard Edition.► Responsible to advise for entire network requirement, responsible to maintain and administer the network Developing training courses, prepare lessons and perform classroom and On-The-Job Training to RSLFAC personnel and/or other personnel on use of various computer programs for word processing, mathematics applications, network messaging, database management, and maintain the appropriate forms records and reports required to implement the training program. Operating computer equipment.► Advice and assist the RSLFAC Computer user’s to define his requirements for the new computer programs or application.► Implemented best practice methodologies to improve support activities, & ensured advantage of industry best practices for optimal efficiency and impact resulting in 99.9% up-time for the network.

►Provided Hardware, Operating System and associated software technical support for Cisco devices including Routers / Switches /.► Worked closely with other technical groups to ensure Network Operations teams are providing the appropriate level of support for all Operational applications, systems, network and processes.► Developed staffing plan and job descriptions. Identified, interviewed, recruited, and hired team members. Established and evaluated staff performance to stated goals, as well as monitored and appraised performance and professional progress of staff.► Trouble shooting of branded computer such as IBM, Hewlett Packard, Dell Wyse. Assembling branded and unbranded computer and Laptop computers. Supervise the preventive maintenance (PM) and repairing of all Computers and Computer accessories of other group Companies

►Main client were Habib bank limited, Allied bank limited, EFU life insurance and Primer group of industries. Provide them network support based on client terminal environment on Windows NT platform. My prime responsibility with national computer was to Manage Windows Proxy and E-mail Server. Trouble shooting on physical and software network.► Supervise the preventive maintenance (PM) and repairing of all Computers and Computer accessories of other group Companies.► Responsible to repair computer system and accessories assembling, upgrade, and troubleshoot the problem, installation of the software.► Documented and tracked various administrative & network issues in a trouble ticketing system. Prioritized and escalated network alerts from monitoring tools. Trained new employees & documented new policies & procedures as they were discovered