After Retail Sector for new experience, I have joined Interloop Limited (Textile based B2B Manufacturing Company) as an Officer System & Networks for taking new challenges. Currently I am performing following jobs in Oracle based business environment.• Team Lead.• Providing TIER 3 IT Support.• Asset Management (IT Equipment).• Project Management (Network Engineer) (from BOQ to complete implementation).• Coordinating with vendors, internal and external stockholders.• Establishing project plans, including deadlines and priorities.• Supervising the project management process to ensure works meets quality standards and falls within established deadlines and budgets.• Documenting the project’s progress and providing regular updates to key stakeholders.• Ensuring the efficiency of project processes, making adjustments as needed.• End-to-End network node (Ethernet Cable) termination, tagging, Cable Dressing & commissioning (RJ-45 Cat5, SFTP Cat6, UTP/STP Cat6, S/FTP Cat7).• Network Rack (42U, 27U, 3X3 Matrix) Mounting & Installation (Patch Panel, ODF, Network Switch, UPS, NVR, Servers, Decoder, Firewall, Core Switch).• Network Infrastructure (Data, Voice, CCTV Surveillance, Access Point, Work Stations).• CCTV Surveillance Complete System Installation, Configuration & Maintenance (Analogue Camera, IP Camera, PTZ Camera, Fish Eye Camera, DVR, NVR & NVD “Network Video Decoder”).• CCTV Control/Surveillance Room Maintenance.• Managing Internet and Intranet connectivity and continuity.• Users creation and managing in Active Directory.• Managing and maintaining complete installed network.• Troubleshooting of all installed peripheral devices.• Managing public address system.• Prioritize and manage many open cases/tasks at a time.• Managing the plans dynamically where needed.• Making sure hardware and software process is smooth.• Managing (IT related) inventory of office supplies and place orders when necessary.• Coordination with vendors.

Assistant Manager IT & ERP Consultant (2021)Promoted to leadership role accountable for maintaining following key business applications and systems.• Team lead.• Designing and managing LAN and WAN networks with respect to ERP environment.• Managing and maintaining TimeTrax attendance system.• Managing Kaspersky (Antivirus) Endpoint Security System.• Database Backup and disaster recovery.• Managing and maintaining Server Room.• Video Conference System installation and configuration.• IP Phone installation, configuration & maintenance.Microsoft Dynamics AX 2012 R3 Consultant• Functional support in Microsoft Dynamics AX and liaison with ERP Vendor regarding customizations required as per business needs and maintaining the integrity of the Master Data.• Retail POS (50 Branches), Trade Agreements, Financials Basics, Jobs Operations. Inventory & Warehouse Management.• Statement posting, Customer creation, Vendor creation, Posting profiles. Procurement and sourcing.• Retail POS and AX Client installation and configuration.IT Support Specialist (2019)Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via telephone and Remote/ Shadowing support tools (Net Support, Team Viewer, Any Desk, Ammy Admin etc).• Complete ERP setup shifting from one location to another location.• Troubleshooting and maintenance of Printer & Photocopier (HP, Canon, Epson, Network, LaserJet, Color, Thermal, Scanner, Barcode Scanner) and many other peripheral devices.• Hardware and Software installation, configuration, testing, troubleshooting and maintenance.

• Basic technical support of ERP (Microsoft Dynamics AX 2012 R2) POS & AX Client.• Provide trainings to POS users.• Microsoft Windows OS and Applications installation and configuration.