Rizwana Shaikh Email and Phone Number
Remote and onsite support for outlets (retail, automotive, real estate etc.) & domainusers in UAE and outside UAE over the phone, E-mail & MSRA.•Troubleshoot network issues such as VPN, LAN WAN and Wi-Fi issues.•Very good in understanding the client/user requirements and improve personalrelation.•Capability to solve complex problems independently.•Achieve same day resolution for Service Requests & Incidents logged at Al FuttaimService desk.•Limit service level agreement (SLA) breaches.•When Service Desk issue an Incident or Service Request respond promptly to user.•Improve the relation with different teams of I & O especially with the TechnicalSupport team
Techserve - Al Futtaim Electronics
View- Website:
- techserveuae.com
- Employees:
- 30
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Customer Support SpecialistTechserve - Al Futtaim ElectronicsDubai, Ae -
Service Desk SpecialistAl-Futtaim Aug 2022 - PresentDubai, Dubai, United Arab Emirates -
Help Desk ExecutiveThe Great Madras By Hotel Calmo Aug 2016 - Nov 2020Singapore, Singapore-Greet and welcome guests as soon as they arrive at the office-Direct visitors to the appropriate person and office-Answer, screen and forward incoming & outgoing phone calls-Ensure reception area is tidy and presentable, with all necessary stationery and material-Provide basic and accurate information in-person and via phone/email/Chat-Receive, sort and distribute daily mail/deliveries-Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)-Order front office supplies and keep inventory of stock & Petty Cash -Update calendars and schedule meetings & Party booking-Arrange travel and accommodations, and prepare vouchers-Keep updated records of office expenses and costs-Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
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FounderZana Creation Jul 2013 - Jul 2015Mumbai, Maharashtra, India-Researching current fashion trends and determining what consumers will like-Collaborating with the design team to develop ideas for new products based on research data-Designing sketches for new products with a design team-Creating clothing patterns for mass production-Testing and deciding on fabrics, colors, patterns and textures for each design-Overseeing the production of designs, including carrying out fittings, determining prices and --managing marketing-Maintaining relationships with vendors, suppliers and models-Communicating technical design information for customer samples-Working with team members to design clothes for upcoming seasons-Selecting fabrics and trims-Creating tech packs with detailed specifications-Developing CAD sketches to present to stakeholders-Overseeing the prototype sample process-Working with the design team to create mood boards-Creating cost sheets and product lists
Rizwana Shaikh Education Details
Frequently Asked Questions about Rizwana Shaikh
What company does Rizwana Shaikh work for?
Rizwana Shaikh works for Techserve - Al Futtaim Electronics
What is Rizwana Shaikh's role at the current company?
Rizwana Shaikh's current role is Customer Support Specialist.
What schools did Rizwana Shaikh attend?
Rizwana Shaikh attended Calor Techers University.
Who are Rizwana Shaikh's colleagues?
Rizwana Shaikh's colleagues are Nishanth K, Ijaz N., Noriyuki Hayashi, Aravind Raj, Shiraj Shah, Rizwan Ahamad, Ashwin P Vinod.
Not the Rizwana Shaikh you were looking for?
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Rizwana Shaikh
Skilled Analyst With 2+ Years In Travel Industry, Skilled In Process Analysis, Data-Driven Insights, It Solutions, And Customer Experience. Open To Applying Skills Across Various Domains For Business Value.Dubai, United Arab Emirates -
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Rizwana Shaikh
Great Communication Skills, Multi-Tasker, Great Customer Services In Insurance And BankingDubai, United Arab Emirates -
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