Muhammad Rizwan Akram

Muhammad Rizwan Akram Email and Phone Number

Customer Service Operations | Customer Relationship Management | Call Center Management | Customer Experience Management | Vendor management| Warranty Controls| Training and Development | @ Canon International
Muhammad Rizwan Akram's Location
Lahore, Punjab, Pakistan, Pakistan
About Muhammad Rizwan Akram

15 years of successful experience as a Customer Service Operations, Contact Center & Management Professional with a comprehensive background.Compact industry experience that touches all business and technical aspects of Contact Center WFM, operations, client care and support, outsourcing, Business Support, Analysis, Data entry and Customer Relationship Management.Specialties: Operation Management, Workforce Management, Contact Center Operations. Customer Access Strategy. Operational Optimization, Cost Efficiency, Cost reduction, Business planning and implementation with assurance.

Muhammad Rizwan Akram's Current Company Details
Canon International

Canon International

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Customer Service Operations | Customer Relationship Management | Call Center Management | Customer Experience Management | Vendor management| Warranty Controls| Training and Development |
Website:
canonappliances.com
Employees:
30
Muhammad Rizwan Akram Work Experience Details
  • Canon International
    Customer Service Department Manager
    Canon International Dec 2022 - Present
    Pakistan
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  • Chiq
    Manager Customer Services Operations & Strategy
    Chiq Aug 2015 - Oct 2022
    Lahore, Punjab, Pakistan
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  • Jw Enviro Pakistan (Pvt) Limited
    Customer Service Operations Manager
    Jw Enviro Pakistan (Pvt) Limited May 2015 - Aug 2015
    Lahore, Punjab, Pakistan
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  • Haier Pakistan
    Call Center Team Lead
    Haier Pakistan Apr 2011 - Apr 2015
    Lahore, Punjab, Pakistan
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  • Abacus Consulting
    Customer Relationships Officer
    Abacus Consulting Nov 2009 - Apr 2011
    Lahore, Punjab, Pakistan
    View

Muhammad Rizwan Akram Education Details

Frequently Asked Questions about Muhammad Rizwan Akram

What company does Muhammad Rizwan Akram work for?

Muhammad Rizwan Akram works for Canon International

What is Muhammad Rizwan Akram's role at the current company?

Muhammad Rizwan Akram's current role is Customer Service Operations | Customer Relationship Management | Call Center Management | Customer Experience Management | Vendor management| Warranty Controls| Training and Development |.

What schools did Muhammad Rizwan Akram attend?

Muhammad Rizwan Akram attended Preston University, Pakistan Industrial Technical Assistance Center, Aveta Business Institute, Charles Sturt University, Pakistan Industrial Technical Assistance Center, Pakistan Industrial Technical Assistance Center, Pakistan Industrial Technical Assistance Center, University Of The Punjab, University Of The Punjab, Virtual University Of Pakistan, University Of The Punjab, Punjab Polytechnic Institute Lahore, New Cantt Public High School--Bise Lahore.

Who are Muhammad Rizwan Akram's colleagues?

Muhammad Rizwan Akram's colleagues are Awais Shah, Shamoon Khan, Fiza Saleem, Engr. Muhammad Rashid, Mubesher Mehmood - Chrm®, Cldp®, Chrp®, Bbhrm®, Muhammad Ansar Fareed, Ahmad Ali Nawab.

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