Rizwan Preena
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Rizwan Preena Email & Phone Number

Senior Information Technology Support Engineer at Prima Management Services (PVT) LTD
Location: Colombo, Western Province, Sri Lanka 5 work roles 3 schools
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Current company
Prima Management Services (PVT) LTD
Role
Senior Information Technology Support Engineer
Location
Colombo, Western Province, Sri Lanka
Company size
176 employees

Who is Rizwan Preena? Overview

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Quick answer

Rizwan Preena is listed as Senior Information Technology Support Engineer at Prima Management Services (PVT) LTD, a company with 176 employees, based in Colombo, Western Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Rizwan Preena.

Rizwan Preena previously worked as Customer Support Engineer at Data Management Systems Ltd and Systems Administrator at Simatech Agency Lanka (Pvt) Ltd.. Rizwan Preena holds Bachelor'S Degree, Information Technology from Bcs, The Chartered Institute For It.

Company email context

Email format at Prima Management Services (PVT) LTD

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Prima Management Services (PVT) LTD

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Profile bio

About Rizwan Preena

Rizwan Preena is a Senior Information Technology Support Engineer at Prima Management Services (PVT) LTD. He possess expertise in active directory, windows server, microsoft office, system administration, microsoft sql server and 17 more skills.

Listed skills include Active Directory, Windows Server, Microsoft Office, System Administration, and 18 others.

Current workplace

Rizwan Preena's current company

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Prima Management Services (PVT) LTD
Prima Management Services (Pvt) Ltd
Senior Information Technology Support Engineer
Colombo, WP, LK
Website
prima.com.lk
Employees
176
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5 roles

Rizwan Preena work experience

A career timeline built from the work history available for this profile.

Senior Information Technology Support Engineer

Current
Prima Management Services (Pvt) Ltd
  • Providing Level 1/ Level 2 desktop support service to Prima Group of companies (Sri Lanka & Singapore).
  • Configuration, and troubleshooting of Salesforce Automation Mobile Application for its clients (Internal/External) across the country.
  • Use of Remote Access Software to provide end-user support - (Dameware, Any Desk, Team Viewer).
  • Providing Video conferencing support-(Polycom, Zoom, MS Teams).
  • Familiarity with the Incident Management System - Managed Engine Service Desk System.
  • Analyzing the incidents and creating/maintaining a knowledgebase.
Jan 2020 - Present

Customer Support Engineer

Data Management Systems Ltd

The World Bank (Colombo Office)

  • Joined as an Associate Customer Support Engineer and promoted in year 2015.
  • Served as a vital resource for the staff, providing Level1 /Level 2 technical support to end-users (Local & Expatriate), leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and.
  • Selected IT Project implementation and supervision.
  • Cultivated and maintained relationships with internal clients Provided technical support and coordinated video conferencing connectivity initialization & issues (WebEx, Jabber, CISCO Telepresence).
  • Contributed to identifying resolutions to mark as knowledgebase articles.
  • Adhered to the organization’s guidelines and standards at all times.
Jul 2012 - Jan 2020

Systems Administrator

Simatech Agency Lanka (Pvt) Ltd.
  • Worked on troubleshooting Software and Hardware issues.
  • Managed hosted e-Mail services, and Digital PBX system.
  • Worked on the administration of MS Active Directory, DNS, DHCP, and WSUS.
  • Maintained Onsite/Offsite Backups. (Cloud Storage).
  • Provided technical support to end users (Onsite | Remotely).
  • Conducted training sessions for staff on PC applications and onboarding of new staff.
Jun 2011 - Jul 2012

Help Desk Support Executive

Data Management Systems Ltd

The Ceylon Chamber Of Commerce

  • Worked in-house as outsourced staff in Ceylon Chamber of Commerce, Sri Lanka
  • Maintained all the IT equipment installed at the site.
  • Involved in the Migration of IBM Lotus Notes to MS Exchange 2007.
  • Installed & Maintained Corporate Antivirus Products.
  • Installed, Managed & Maintained MS Exchange E-Mail Server, and Spam Filters.
  • Implemented & Managed Wireless Network Infrastructure (Access point installation and configuration).
Feb 2008 - Jun 2011
Team & coworkers

Colleagues at Prima Management Services (PVT) LTD

Other employees you can reach at prima.com.lk. View company contacts for 176 employees →

WK Wasantha Kaviraja Wasantha Kaviraja Colleague at Prima Management Services (Pvt) LtdMaldives, Maldives View → SA Shashini Atigala Shashini Atigala Colleague at Prima Management Services (Pvt) LtdGampaha, Western Province, Sri Lanka, Sri Lanka View → SE Sunil Ekanayake Sunil Ekanayake Colleague at Prima Management Services (Pvt) LtdEastern Province, Sri Lanka, Sri Lanka View → SI Shanaka Indradasa Shanaka Indradasa Colleague at Prima Management Services (Pvt) LtdColombo, Western Province, Sri Lanka, Sri Lanka View → RD Ruwan Dissanayake Ruwan Dissanayake Colleague at Prima Management Services (Pvt) LtdTrincomalee District, Eastern Province, Sri Lanka, Sri Lanka View → MM Mohomed Munsif Siyoothy Mohomed Munsif Siyoothy Colleague at Prima Management Services (Pvt) LtdVancouver, British Columbia, Canada, Canada View → BW Beenu Wickramaratne Beenu Wickramaratne Colleague at Prima Management Services (Pvt) LtdSri Lanka, Sri Lanka View → SL Shenali Liyanage Shenali Liyanage Colleague at Prima Management Services (Pvt) LtdColombo, Western Province, Sri Lanka, Sri Lanka View → MA Mohamed Asmin Mohamed Asmin Colleague at Prima Management Services (Pvt) LtdTrincomalee, Eastern Province, Sri Lanka, Sri Lanka View → DD Dharshana De Silva Dharshana De Silva Colleague at Prima Management Services (Pvt) LtdSri Lanka, Sri Lanka View →
3 education records

Rizwan Preena education

Bachelor'S Degree, Information Technology

Bcs, The Chartered Institute For It

BCS Professional Graduate Diploma in IT

Professional In E-Technology Computing, Information Technology, Good

Niit - Sri Lanka

Microsoft Certified System Engineer

Microsoft Corp.
FAQ

Frequently asked questions about Rizwan Preena

Quick answers generated from the profile data available on this page.

What company does Rizwan Preena work for?

Rizwan Preena works for Prima Management Services (PVT) LTD.

What is Rizwan Preena's role at Prima Management Services (PVT) LTD?

Rizwan Preena is listed as Senior Information Technology Support Engineer at Prima Management Services (PVT) LTD.

Where is Rizwan Preena based?

Rizwan Preena is based in Colombo, Western Province, Sri Lanka while working with Prima Management Services (PVT) LTD.

What companies has Rizwan Preena worked for?

Rizwan Preena has worked for Prima Management Services (Pvt) Ltd, Data Management Systems Ltd, and Simatech Agency Lanka (Pvt) Ltd..

Who are Rizwan Preena's colleagues at Prima Management Services (PVT) LTD?

Rizwan Preena's colleagues at Prima Management Services (PVT) LTD include Wasantha Kaviraja, Shashini Atigala, Sunil Ekanayake, Shanaka Indradasa, and Ruwan Dissanayake.

How can I contact Rizwan Preena?

You can use AeroLeads to view verified contact signals for Rizwan Preena at Prima Management Services (PVT) LTD, including work email, phone, and LinkedIn data when available.

What schools did Rizwan Preena attend?

Rizwan Preena holds Bachelor'S Degree, Information Technology from Bcs, The Chartered Institute For It.

What skills is Rizwan Preena known for?

Rizwan Preena is listed with skills including Active Directory, Windows Server, Microsoft Office, System Administration, Microsoft Sql Server, Troubleshooting, Project Management, and Dns.

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