Rizwan Qureshi Email & Phone Number

Jeddah, Sa

Responsible for overall IT Infrastructure, Security, Operations (3000+ Users), Projects, Data Center, Support Service Desk, SLA, IT Budget, Vendor Management, IT Audit, IT Services Dashboard, BCP and IT Disaster Recovery to support company current and future Business Plan & Objectives.

Riyadh, Sa

• Responsible for IT Strategic Infrastructure Project Plan for current year to support company Business Objectives with CIO, IT Services• Managing Teams of IT Techs, Operation Manager, Network Administrator & System Administrator• Setup and manage Communication network for 550 Pharmacies, 11 Warehouses and Head Office link using various technologies (VSAT, MPLS, DSL, Lease line, WIFI etc.)• Managing 22 network servers and Exchange servers , proxy server, Firewall/VPN, Cisco Core Switches etc.• Implemented SMS, Network Backup, CDP for system high availability and central management• Implemented central Managed Anti Virus system for 22 servers and 550 workstations• Design and implemented IT Policies/SOP for IT Resource Management and key services• Implemented IT Remedy Systems for Call remedy, ITIL processes, Asset Management and Functional Reporting• Standardized Policy for Hardware Devices including Servers, Workstations, network devices etc.• Representing IT Infra. function in Saudi Tadawi Management committee• Responsible for Implementing IT Audit readiness procedures and Policies

Pk

• Responsible for designing BSP short term and long term business strategies• Work to deliver BSP target for revenue growth in the area of Infrastructure and Software projects• Develop sales through broad based sales activities with the consultation of CEO.• Conduct meeting with existing and prospective customers in order to generate business opportunities for BSP Products and Services• Responsible to look for possible opportunities for Client Business Process Outsource (BPO) etc.• Provide account follow up as required in accordance with the strategic plan for the account.• Understand BSP Products and services thoroughly and carry out demo of BSP Products wherever applicable and as required.• To Support BSP Management and other staff in whatever way possible so that the business is able to increase revenue and profits• To manage all Technical calls made and ensure proper follow ups and completion of other actions required to close calls and improve customer satisfaction. • Provide feedback to CEO on market scenarios, Competitor, products, etc..• Provide suitable suggestions to BSP Management in order to bring out continuous improvements (on Products and Services).• Interface with other departments as needed to ensure customer satisfaction and timely follow-up to the customer issues. • Ensure that all BSP related intellectual property etc., are not disclosed to any other third party.

Brentford, Middlesex, Gb

• Contribute in the annual strategic planning activity, by assisting Local IT strategy and realistic goals for the IT Department that’s supplement achievement of the organizational mission, vision & objectives.• Develop and achieve the departmental and individual goals of the information technology department through effective performance monitoring.• Analysis of company’s business case identify its potential needs automation and initiate the development process where required.• Analyze, design and assess integrated network architectures to align with IT-Strategies of the department and to effectively implement them across the company, and consult with user and perform need analyses, to evaluate their requirements.• Ensure design, installation, configuration of network systems, and other equipments.• Ensure preparation, implementation of IT Policies, procedure, backup strategies & disaster recovery plan.• Coordinate with Top Management in order to implement new project.• Work with Area Teams to conduct Corporate IT Audits • Providing Technical Support and Project Management for Pakistan, Iran, UAE, SA, Lebanon, Algeria on various corporate projects.• Responsible for Iran Infrastructure Design, implementation and Network Support• Designed LAN infrastructure Integration plans for Former GlaxoWelcome and former SmithKline Beecham Pakistan for about 700 users (After merger).• Coordinated as a team member with Corporate teams (UK & US) and Cable & Wireless UK, for implementation for Virtual Private Network (VPN) • As a Project Manager, designed network to implement Fast Ethernet using Core switches, edge switches, structured cabling, Fiber Optics links etc. for about 700 users network.• Integrated multiple sites through TDMA, VSAT, Frame Relay, ISDN, Spread spectrum. Narrow band communication mediums.• Installed Multiprotocol layer Switching (MPLS) connectivity and Cache Packeteer Devices.

Brentford, Middlesex, Gb

• As a Project Manager designed and implemented integration of Fast Ethernet and Token Ring environment.• Designed and Implemented 32 bit Windows NT architecture for about 300 users and migrated from Novell NetWare to Windows NT.• Installed and Configured BayNetworks System 5000F (inclusive of Router WAN module, Fiber link module, Fast Ethernet module, Token Ring module).• Implemented 32 bit client architecture on windows NT Workstation for 300 users (System policies, Roaming Profiles, users dir, access rights etc). • Implemented SmithKline Beecham Global Domain Model through SmithKline Beecham Virtual Data Network via IBM Global network (IGN).• Designed and implemented SB Pakistan Intranet at Lahore, Islamabad and different locations at Karachi(H/O, Sales Office and LANDHI) .• Installed LAN setup having Windows NT Server and Workstation at different Sales offices at Karachi, Lahore and Islamabad for about 30-40 users and providing remote Administration and support via Remote Access Service (RAS).• Providing support to SB GMSE (Global Messaging system Enterprise) on Windows NT and AS/400 platform over TCP/IP.• Installed & configured System Management Systems (SMS) for system support.• Administrate SB Global Messaging system cc:Mail DB-8 support, daily maintenance, users account creation and connectivity to SB UK via cc:Mail router.

Karachi, Sind, Pk

• To Design, Implement, and Provide Technical Support to Client/Server Communication Network of TCS and other Clients.• The Client Server Network of TCS includes Complete installation and configuration with Technical support of Solaris 2.4, TCP/IP and Oracle on RISC base SUN servers and windows Base Oracle Tools on Intel Base Workstation. • Integration of Windows NT with existing Client/Server Network Printer Sharing, Office Automation Software and Setting up internal E-mail setup on Lotus Notes.

Masters, Applied Physics - Electronics

Education record