∙ Assisting victims of hate crime by directing them to the proper agency/body who can support them.

∙ Performed HR planning and sourcing activities to fill open positions and anticipate future needs.∙ Talent acquisition and recruitment - Planned and conducted recruitment and selection process∙ Conducted the onboarding process for new hires and exit process for employees leaving the company, including exit interviews.∙ Assisted in development and implementation of HR policies.∙ Provided support to employees in various HR related topics such as management of leave, compensation & benefits and training & development requirements.∙ Gathered and analysed data with useful HR metrics (time to hire, employee turnover and identify areas of improvement).∙ Organized quarterly and annual employee performance reviews.∙ Ensured compliance with company and UAE labour regulations.∙ Coordinated with the department head for the preparation of job descriptions.∙ Supported the Head of HR in preparing organization charts by department.∙ Handled the administration of company medical insurance (Group Health Insurance, Property Risk, Third Party Liability).∙ Managed short term and long-term hotel bookings for overseas visitors and for all colleagues relocating to UAE.∙ Handled the updating and managing of employee data in SAP.

∙ Preparing tenders and RFQs, RFIs etc… and understanding purchasing requirements of internal teams.∙ Assessing tender responses and quotations from suppliers and notifying suppliers of the outcome.∙ Ensuring that purchases adhere to the company Procurement Policy.∙ Responsible for managing supplier relationships.∙ PA Cover for AMI Director of Marketing.

∙ Delivered premium service to guests and colleagues & a certified On-the-Job Trainer and Group Trainer.∙ Acted as an information resource by being well informed and aware of all activities and events happening within the resort as well as other Jumeirah International properties and throughout Dubai.∙ Actively sold and promoted the resort's product range, organized customer bookings and solved an array of problems to meet customer satisfaction.∙ Maintained an in-depth knowledge of sites, tours and restaurants in Dubai and delegated work to the team to meet customer requirements.∙ Handled guest bookings (i.e. air ticket, restaurant, tours, golf, yacht etc.).∙ Managed the Concierge Desk to ensure delivery of premium service to customers.∙ Handled VIP guests and constantly provided an approachable, helpful and friendly service to both colleagues and guests alike.∙ Headed the department in the absence of management & performed related duties as requested by management.

∙ Responsible, with full control, for the monthly inventory of office supplies and on-call items.∙ Compiled reports, such as VIP guest list, requisitions and consumption sheets.∙ Proactively actioned all requests and requirements of guests, obtained preferences and anticipated guest needs.∙ Ensured the privacy and security of guests & coordinated with other departments and management.∙ Maintained seamless interaction with guests in order to facilitate guest recognition.∙ Gained advanced knowledge of the Opera PMS system, Team Leader and First Aid Training.

∙ Handled all sales, marketing and finance ∙ Importing and distribution of fashionable clothing lines ∙ Hiring and management of 5 staff ∙ Managed the day to day running of the store and Product distribution

• Head Teller of the branch, responsible for bank telling staff• Handle all deposits and withdrawals• Government Payments and Utility Payments• Management of clearing transactions

• Processing of collection items, term placements, SSS Payment, Telegraphic Transactions, and Credit Cards• Responsible for the processing of account opening and maintenance in a responsive, accurate and timely manner all the time• Applies the sale and service culture, consistent with the Bank’s vision and mission