Rizza Joy Mananquil Email & Phone Number

New York, United States

Davao City, Davao Region, Philippines

Successfully managed process migration for Order to Cash invoicing process in Bangkok, Thailand Leading the delivery of strong OTC invoicing process covering Philippines, Asia, NAMETCAR, Europe, and North America markets Implemented & established invoicing process projects which addressed process gaps Ensuring completion of monthly and quarterly tasks such.

Naga, Bicol Region, Philippines

People Manager handling 20 - 30 FTEs for Naga Delivery Center Manage knowledge transfer and process migration for Order-to-Cash Customer Service Process in Texas, USA Preparing knowledge transfer and cascade plans to make sure smooth process migration Ensuring that business performance/metrics are being monitored and met by the team Regular assessment of.

Makati, National Capital Region, Philippines

Responsible for the collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Report to the Collections Supervisor.Responsibilities: Reviewing open accounts for collection efforts. Using SAP, Get Paid and Sales.

Quezon City, National Capital Region, Philippines

Responsible for providing commercial services, in order to cash (OTC) areas such as billing, accounts receivables (AR) and collections.Performed knowledge transfer and process migration for Order-to-Cash Deductions Process in 2010 & 2011 in Missouri, USA.General activities are: Executing the transactions required and the services as defined in the OTC.

Alabang, Philippines

Collection of dollar amounts from customers who have car loans thru taking inbound and making outbound calls.

Davao City, Davao Region, Philippines

Take inbound and make outbound calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, collect receivables and provide information.