Client Development Manager
Current- Provide strategic leadership in the areas of client acquisition and development through personalization; implemented classes on ccA+ and facilitated launch of CNCT; utilized company-generated lists to retain existing.
- Direct the activities and monitor the results of Style Advisers; motivated the team to achieves sales goals and Key Performance Indicators including through coaching on and off the floor; encouraged team to deliver.
- Promote the advancement of client development throughout the store; created initiatives for the entire population in the form of classes, contests, and store meetings; appointed the Voice of the Customer Captain to.
- Increased sales volume by 10% and named Manager of the Season for Fall 2019