R.J. Olson Email & Phone Number
Who is R.J. Olson? Overview
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R.J. Olson is listed as Application Administrator at Utah Valley University, based in Orem, Utah, United States. AeroLeads shows a matched LinkedIn profile for R.J. Olson.
R.J. Olson previously worked as Desktop Support Technician at Utah Valley University and Service Desk Specialist at Utah Valley University. R.J. Olson holds Bachelor Of Science - Bs, Information Technology from Utah Valley University.
Email format at Utah Valley University
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About R.J. Olson
Accomplished information technology professional experienced in helping end users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone and in groups to investigate and fix problems.
R.J. Olson's current company
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R.J. Olson work experience
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Role listed
Application Administrator
Desktop Support Technician
• Configure new employee workstations, including all hardware, software and peripheral devices.• Update and modify existing and new computers with current software and operating systems. • Review current hardware and software configurations and recommended modifications to increase system speed.• Remove malware and viruses from laptops and desktop systems using specialized software.• Use root cause analysis to troubleshoot and resolve hardware related issues.• Assist end-users with software and hardware troubleshooting to determine causes of system malfunction.• Curate and manage a student laptop loaner program supporting over 500 Windows and MacOS devices.
Service Desk Specialist
• Resolved issues on initial call using internal knowledge base, troubleshooting skills, experience and team resources.• Analyzed, prioritized, researched and solved IT problems to achieve complete resolution for customers with minimal productivity loss.• Routed, tracked and managed client's service desk tickets from inception to close and documented issues and results.• Assisted student and staff by troubleshooting sign in, password resets, printer configurations and other technical issues.• Directed calls to product line, application and system specialists and vendor resources and alerted management to recurring problems.• Supported and assisted less experienced technicians in resolving client issues requiring specialized experience.
Roofing Specialist
Worked hand in hand in with direct supervisor and colleagues to do a variety of different roofing tasks. Participated in tear-downs, re-roofs, patch jobs, picking up supplies, and asphalt roofing. Often worked solo doing the same tasks while my direct supervisors were handling other tasks.
National Service Coordinator
Manage a wide variety of customer service and administrative tasks toresolve customer issues quickly and efficiently. Manage and help techniciansacross the U.S. to resolve customer issues as well as diagnose problems andissue their payments.
Customer Care Representative
Took inbound customer phone calls, assisted clients in repairing their machines, and resolving concerns in a timely manner. When given the opportunityarose sold full units and extended warranties to new and existing customers.
R.J. Olson education
Bachelor Of Science - Bs, Information Technology
General Studies
High School Diploma
Frequently asked questions about R.J. Olson
Quick answers generated from the profile data available on this page.
What company does R.J. Olson work for?
R.J. Olson works for Utah Valley University.
What is R.J. Olson's role at Utah Valley University?
R.J. Olson is listed as Application Administrator at Utah Valley University.
Where is R.J. Olson based?
R.J. Olson is based in Orem, Utah, United States while working with Utah Valley University.
What companies has R.J. Olson worked for?
R.J. Olson has worked for Utah Valley University, Wayne Skabelund And Sons Roofing, and Icon Health & Fitness.
How can I contact R.J. Olson?
You can use AeroLeads to view verified contact signals for R.J. Olson at Utah Valley University, including work email, phone, and LinkedIn data when available.
What schools did R.J. Olson attend?
R.J. Olson holds Bachelor Of Science - Bs, Information Technology from Utah Valley University.
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