Customer Success Manager
Current
Oct 2021 - Present
AeroLeads people directory · profile
Ross Johnson Email & Phone Number
Modern Workplace Specialist at Microsoft
at
Microsoft
1 work email found
@microsoft.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Modern Workplace Specialist at Microsoft
Location
Melbourne, Victoria, Australia
Company size
Who is Ross Johnson? Overview
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Quick answer
Ross Johnson is listed as Modern Workplace Specialist at Microsoft at Microsoft, a company with 189892 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Ross Johnson.
Ross Johnson previously worked as Customer Success Manager at Microsoft and Business Value Specialist at Microsoft. Ross Johnson holds Bachelor Of Science (Bsc), Computer Science from La Trobe University.
Company email context
Email format at Microsoft
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{first}.{last}@microsoft.com
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Profile bio
About Ross Johnson
I am a broadly experienced Head of Technology and Business Engagement professional. Working with Commercial and Government clients across countries and cultures, I enjoy being valued as trusted adviser and leader to IT and business, from small teams to C level leaders within large enterprise. My experience has built over 25 years working in business and IT, from a foundation in software development and growing through Consulting, Project Management, and Management/Leadership roles. I've managed diverse projects that have covered IT Operations from foundation infrastructure to Service Delivery, and business solutions from bespoke to ERP and SaaS.Consulting experience across functional areas of business from small teams to Enterprise Scale departments means I hit the ground running on engagements. I'm known for my ability to expediently analyse situations and craft options, being described as having a talent for “the art of the possible” when combining key elements of business and IT.My core competencies include:✔ Adaptable, engaging from small organisations to large enterprises. ✔ Business Insight, experienced in all enterprise operations and diverse industries from extensive business engagement roles.✔ IT Leadership, orchestrating functional areas for solution selection & procurement events, infrastructure/implementation, security, operations and service delivery. ✔ Change Agent, navigating and leveraging the complexities of enterprise governance structures to affect change. ✔ Value Focused, always cognizant of the value to be achieved and most efficient delivery options. ✔ Agile Aware, able to hone in on initial Minimum Viable Product (MVP) and accommodate evolving requirements.✔ Trusted, building credibility with decision makers and influencers to achieve productive engagement. ✔ Enthusiastic, passionate about IT and the potential for technology to positively impact life. Keeping pace with rapidly evolving IT capabilities and application.
Listed skills include Strategy, Stakeholder Management, Leadership, It Strategy, and 37 others.
Current workplace
Ross Johnson's current company
Company context helps verify the profile and gives searchers a useful next step.
Microsoft
11 roles · 33 years
Ross Johnson work experience
A career timeline built from the work history available for this profile.
Business Value Specialist
Working with Microsoft Customers, Partners and Colleagues to identify untapped value in current investments and strategic paths forward.
Feb 2018 - Oct 2021
Modern Workplace Specialist
Apr 2017 - Oct 2021
Head Of Technology
Reporting to the General Manager IT, a member of a business leadership team providing IT functions by identifying business critical needs, prompting ideas and opportunities, and providing IT insights. Leveraging appropriate capability from internal and external IT providers to deliver commercial outcomes.
2013 - 2016
~3 yrs
It Business Engagement
Reporting to General Manager Corporate IT, responsible for monitoring the quality of services delivered to business portfolios, and optimizing performance against cost. A voting member of the Change Approval Board, reviewing and approving all formal changes released into the production IT environment.
2012 - 2013
~1 yr
Lead Consultant
Responsible for maintaining strong rapport with business groups, supporting business initiatives and RFx events issued to market. An ambassador for IT, providing governance and oversight in business to IT interactions, striving for optimal customer satisfaction in every case. Provide technical advice, guidance and leadership to the business for any.
2008 - 2012
~4 yrs
Business Systems Analyst
On assignment to Enterprise customers as a senior consultant managing the engagement and relationship between business groups, internal and external IT service providers.
2005 - 2007
~2 yrs
Project Manager
Project Managed transition of software components within IT Managed Services from the incumbent provider to the KAZ data centre, including implementation of sophisticated application monitoring & alerting, and integration of Orica and KAZ national help desk systems.
2003 - 2005
~2 yrs
Business Services Strategy & Consulting
Project Management of numerous projects, including software development in Web and SAP environments, as well as infrastructure projects. Reporting to senior IT group and business management, managing projects from business case development through to implementation.
2001 - 2003
~2 yrs
Project Manager
Projects to provide systems support for both commercial and internal operations. Team Leader and Project Manager, responsible for day-to-day management of support and project teams. Planned and managed technical issues related to maintenance releases, liaised with business management and user groups. Managed development projects from requirements analysis.
1994 - 2001
~7 yrs
It Support Specialist
Technology support extending to all areas of the hospital, rehabilitation centre and university.
1993 - 1994
~1 yr
Team & coworkers
Colleagues at Microsoft
Other employees you can reach at microsoft.com. View company contacts for 189892 employees →
李
李普洪
Colleague at MicrosoftGuangzhou, Guangdong, China, China
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TL
Tim Larson
Colleague at MicrosoftFargo, North Dakota, United States, United States
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AA
Alfin Ardiansyah
Colleague at MicrosoftBantul, Yogyakarta, Indonesia, Indonesia
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GA
Gathan Argubi
Colleague at MicrosoftJakarta, Indonesia, Indonesia
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SR
Shweta Rajani
Colleague at MicrosoftRedmond, Washington, United States, United States
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HN
Harsha Nurjani
Colleague at MicrosoftValencian Community, Spain, Spain
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ما
محمد احمد
Colleague at MicrosoftRiyadh, Riyadh, Saudi Arabia, Saudi Arabia
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SO
Sebastian O’Neill
Colleague at MicrosoftCobh, Ireland, Ireland
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DP
Dhaval Popat
Colleague at MicrosoftSanta Clara, California, United States, United States
View →
WB
Werdna Boltav
Colleague at MicrosoftFameck, Grand Est, France, France
View →
李普洪
Colleague at MicrosoftGuangzhou, Guangdong, China, China
View →
TL
Tim Larson
Colleague at MicrosoftFargo, North Dakota, United States, United States
View →
AA
Alfin Ardiansyah
Colleague at MicrosoftBantul, Yogyakarta, Indonesia, Indonesia
View →
GA
Gathan Argubi
Colleague at MicrosoftJakarta, Indonesia, Indonesia
View →
SR
Shweta Rajani
Colleague at MicrosoftRedmond, Washington, United States, United States
View →
HN
Harsha Nurjani
Colleague at MicrosoftValencian Community, Spain, Spain
View →
ما
محمد احمد
Colleague at MicrosoftRiyadh, Riyadh, Saudi Arabia, Saudi Arabia
View →
SO
Sebastian O’Neill
Colleague at MicrosoftCobh, Ireland, Ireland
View →
DP
Dhaval Popat
Colleague at MicrosoftSanta Clara, California, United States, United States
View →
WB
Werdna Boltav
Colleague at MicrosoftFameck, Grand Est, France, France
View →
4 education records
Ross Johnson education
Bachelor Of Science (Bsc), Computer Science
Itil Service Management Foundation
Education record
Education record
Other
FAQ
Frequently asked questions about Ross Johnson
Quick answers generated from the profile data available on this page.
What company does Ross Johnson work for?
Ross Johnson works for Microsoft.
What is Ross Johnson's role at Microsoft?
Ross Johnson is listed as Modern Workplace Specialist at Microsoft at Microsoft.
What is Ross Johnson's email address?
AeroLeads has found 1 work email signal at @microsoft.com for Ross Johnson at Microsoft.
Where is Ross Johnson based?
Ross Johnson is based in Melbourne, Victoria, Australia while working with Microsoft.
What companies has Ross Johnson worked for?
Ross Johnson has worked for Microsoft, Australia Post, Telstra (Kaz), Kaz Group Ltd, and Kaz.
Who are Ross Johnson's colleagues at Microsoft?
Ross Johnson's colleagues at Microsoft include 李普洪, Tim Larson, Alfin Ardiansyah, Gathan Argubi, and Shweta Rajani.
How can I contact Ross Johnson?
You can use AeroLeads to view verified contact signals for Ross Johnson at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Ross Johnson attend?
Ross Johnson holds Bachelor Of Science (Bsc), Computer Science from La Trobe University.
What skills is Ross Johnson known for?
Ross Johnson is listed with skills including Strategy, Stakeholder Management, Leadership, It Strategy, Solution Architecture, Enterprise Architecture, Project Delivery, and Project Management.
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