Jacob B. Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

● Collaborated across global divisions for performance cadence: goal setting, career development and performance review.● Partnered with senior leaders on technical learning strategy and budget.● Developed business specific curriculum for onboarding.● Drove global performance through coaching, and managing to enterprise targets.● Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.● Trained staff during demonstrations, meetings, conferences, and workshops.● Directed training programs and development paths for managers and supervisors.

Curate content and design for Leadership Essentials program● Managed leadership program budget and vendor management● Curated learning content for web based LMS● Facilitated DiSC sessions for teams.● Coached 360 leadership insights briefing sessions with executives and managers.● Performed Global enterprise facilitation.● Managed onboarding process

● Collaborated with business leadership to set learning priorities based on business needs, resource capacity and risk exposure.● Facilitated workshops and conducted one-on-one training to educate team members.● Leveraged project management processes and tools to define and execute projects.● Demonstrated strong writing and presentation skills to develop training workshops, participant guides, and auxiliary assets.● Participated in vendor selection and management process for program initiatives.● Participated in pilot tests and revised programs based on feedback and results.● Researched industry best practices in support of training development and program content.

Sun Prairie, Wisconsin, United States

● Implemented Agile project management and increased efficiency completing projects.● Converted Absorb LMS to web-based platform improving analytics and reporting.● Reduced department expenses by $250K year over year while maintaining quality.● Introduced Captivate and reduced outsourcing projects to other departments.● Improved communication with field consultants to drive needs and respond quickly to change requests.● Piloted new Leadership course improving employee engagement and leadership skills.

● Implemented Accelerated Learning methodology and adult learning best practices to training program.● Improved working space for training team to allow better coaching and instructional design atmosphere.● Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.● Partnered with HR to improve onboarding for new hires.● Hired new internal staff and trained using train-the-trainer techniques and monitored progress through weekly coaching sessions.● Communicated all learning and performance objectives, schedules, and training assessments to upper management.● Advocated pay increases for the team to align with local market.

● Revised and conducted bimonthly WebEx national onboarding sessions for new hires covering company culture, benefits, and Q&A● Facilitated ONE QBE culture change sessions nationally.● LMS Administrator for Saba and Cornerstone● Administered 360 Leadership Insight tool and coached management on individual results.● Created eLearning for Personal Lines and Expense reporting.● Traveled internationally to conduct benefit and L&D training to offshore teams.

● Facilitated three-week sales and customer service training session for new hires. ● Administered final assessment to ensure service representatives were prepared for job.● Partnered with sales managers to monitor progress, review calls, and offer coaching for improvement.● Conducted Leadership Academy training for supervisors and managers.● Provided monthly updates to clients.● Supervised onsite trainer.

Waukesha County, Wisconsin, United States

● Developed engaging and entertaining presentations to maintain client attention and improve impact of training.● Created training programs and instructional materials to further educate personnel.● Maintained records on attendance and participation.● Reviewed effectiveness of programs and proposed updates to maximize success.

Master'S Degree

Bachelor'S Degree

Bachelor'S Degree