Renee Aper Email & Phone Number

De Pere, Wisconsin, United States

• Help business users define requests by understanding what they are trying to accomplish.
• Ensure project success by making sure business requirements are thoroughly and correctly documented.
• Create technical design based on business requirements. Understanding systems to design the most efficient and maintainable solutions.
• Programming to specifications.
• Administer Jira and Confluence cloud sites.
• Part of support on call rotation.

Green Bay, Wisconsin, United States

OnBase Developer. Created workflows and custom forms as requested by various business teams.

Green Bay, Wisconsin Area

• Took over administration duties for Jira and Confluence. Manage upgrades, plugins, and security. Set up the help desk and the ERP support team with unique Jira workflows to help track issues and report on KPI's..
• Streamlined report creation for our OPS Center line of business. Created reports combining customer demand with our inventory levels, open PO's, and recent shipments to prevent stockout or product for our key.
• Participated in multiple projects to improve processes in the various departments including accounting, purchasing, and customer service.

Green Bay, Wisconsin Area

• Work closely with the business to provide information from an array of systems using MSSQL, Progress, and Postgress databases. Setup workflows and administer all areas of Jira issue tracking software.
• Streamlined the report deployment process saving man hours on a weekly basis
• Created a program for submitting information to the help desk that standardized the information coming in and ensured required data fields were entered.
• Setup Jira workflows to streamline the process of requesting and delivering information providing visibility to work queues and work history.

• Work with members of all departments within the business to discover ways to leverage new and existing technology to improve the efficiency of the business. Respond to the daily needs of the user community while.
• Created a process to automate member renewals that reduced the man hours required for the process by 90 percent and ensured accuracy of the data.
• Improved the invoice printing process to use 33 percent less paper and save 10 man hours per monthly billing cycle
• Documented the exiting scheduled job system and data flows to speed up the troubleshooting process.
• Worked on a project to accept and send EDI documents in house to save the cost of outsourcing.

• Successfully managed and maintained over 50 Oracle instances, including 3 SAP instances and a data warehouse. Perform installation, upgrades, monitoring and change control for Oracle version 8 through version.
• Maintained Oracle databases for our custom written data warehouse, working with the data warehouse team. The system consisted of 4 data marts, a warehouse, and a persistent staging area holding over a terabyte of data.
• Made the SAP database instances Sarbanes-Oxley compliant.
• Maintained a recipe source system that provided our recipes in a secure form to 6 plants across the country via Oracle Database Replication.
• Created procedures for properly authorizing and monitoring Oracle user accounts including a small database to track users and accounts to keep license counts current.

Software development and maintenance in Progress GUI. Worked closely with the business analyssts to define requirements and deliver systems.

Unix administration, Progress database maintenance, Progress programming.

Administrative Assistant for Wisconsin Army National Guard with various units including the Wisconsin Military Academy.

Bba, Management Computer Systems

Associates, Business