Ray as the client advocate, helps clients generate financial solutions to resolve their financial complexities in today’s technical environment. Whether managing the IT client environment, outsourcing partners, or actively engaged in a sourcing engagement, he can find the solutions necessary to capture the desired results while balancing all the business priorities. His ability to simplify the complex and summarize the details effectively, while working through the detail, and still not lose sight of the downstream impact of current business decisions provides substantial value that flows from his personal experience. Ray supports clients across multiple industries, geographies and across many different types of engagements (SMO, ITO, ADM, and BPO) from conceptual understanding to unique contract negotiations. Ray advises the C-suite on how best to balance the needs of cost predictability with operational flexibility, but is equally comfortable discussing the impact of the technical solutions on the financials with the operations manager or SME.