Richard Boykin Email & Phone Number

Atlanta, Georgia

Provide input in the planning and execution of data management activities such as data sourcing, metadata management, data quality, data privacy or records management.Assist in data governance efforts that span across platforms and business/technology areas to address enterprise data needs.Implement strategic data governance capabilities by working with.

Greater Atlanta Area

• Technology Business Management Analyst (2017–Present):
• Track and report the data quality metrics for the IT Cost Transparency model and compliance with Enterprise Operational Risk policy and procedure.
• Manage the data governance and data management process of our monthly datasets; including data processing, data validation, data loading and the analysis of costs associated with each dataset.
• Maintain key metrics and trend reports to access the quality of data being uploaded to the IT Cost Transparency model that supports the activities in Data gaps & issues analysis.Business Systems Analyst (2016–2017):
• Researched, designed, implemented, and modified database solutions that meet business objectives while optimizing the use, security, and accessibility of data.
• Developed and built complex data solutions including reports, scorecards and dashboards in order to enable executive management and LOBs to support tactical and strategic decision making.

Greater Atlanta Area

• Organize and synthesize data across multiple sources to draw conclusions and make recommendations that help drive business strategy; translate data/information derived from multiple primary and secondary sources into.
• Perform in depth analysis of large-scale data; measure and report performance against goals using statistical techniques with SQL, Microsoft Access and Microsoft Excel.
• Identify trends in product strategies to help drive client targeting and segmentation.
• Handle the collection, reviewing, loading and maintaining of data in MS Access and SQL databases.
• Design and execute ad hoc queries with SQL and MS Access.
• Develop and implement new database reporting functionality (report automation).

Atlanta, GA

• Promote alignment between our business strategies and our technology investment, information delivery and consulting activities.
• Governed the integrated capability model (processes, data, applications, business controls, roles, and metrics) through appropriate change management processes and tools.
• Analyzed Marketing performance metrics and data trends to measure the effectiveness of existing business processes and contribute to the development of sustainable, repeatable and quantifiable business process.
• Facilitated the gathering of master data requirements (processes & attributes) across different functional teams & driving process improvements & simplification
• Lead a cross-functional team to perform process & data analysis, identifying systems of record, defining the MDM solutions & application architecture.
• Established metadata management, data catalogs, data standards & best practices for MDM data working closely with enterprise architects.

Atlanta, GA

• Provided expertise to acquire, manage, manipulate, and analyze data and report results.
• Worked in coordination with multiple user areas to developed MS Access database applications for effectively managing data, improving data efficiency, and report automation.
• Utilized VBA to interface with other applications (Excel, Outlook, etc.) to automate the import, update and formatting of data to generate reports.
• Analyzed complex data sets, aggregating data from multiple platforms including SQL Server, Oracle PL/SQL. and MS Access into single-source data for delivery of recurrent and ad-hoc reporting.
• Handled all phases of reporting from requirements gathering through development into analysis and recommendation.
• Designed and develop full-scale reporting solutions for a multi-client environment using MS SQL Server 2008 and MS SSRS 2008.

• Built MS Access database applications, objects, and structures for data storage, retrieval and reporting according to project specification.
• Developed automated and reusable routines for extracting requested information from database systems.
• Interacted with managers, end-users and other stake-holders to understand and map the client implementation process and determine reporting needs.
• Constructed a customized MS Access database solution based on the business requirements and information needs gathered. Features included multiple, related underlying tables, switchboard interface menu, customized.

• Developed and deployed a system to manage all New Hire and Internal assessments/reporting using Microsoft Access. Combined with Excel to automate test results and reports. Reduced hours for manually grading all.
• Designed and implemented a company-wide database that automated the process of exporting data from system applications and importing the data into an Access database using timed queries, including forms, filters.
• Created test plans and participating in Code Testing to ensure workability, completeness, quality and best practices.
• Participated in defining System Design, Architecture and Specifications Responsible for developing and managing databases.
• Gathered and analyzed data to determine underlying causes and investigated possible solutions.
• Maintained systems and processes by analyzing and providing support to internal and external users.

• Performed comprehensive data collection and analysis to identify root causes underlying customer contract rate. Generate and enact targeted containment, corrective, and preventive solutions to effectively shrink.
• Proactively identify performance trends to predict and prevent issues negatively affecting performance.
• Developed and managed operational databases that stored detailed data needed to support the operations of the entire customer support organization.
• Installed, Configured, and Maintained SQL Server 2005 express and SQL Server 2008 express.
• Delivered detailed custom executive level reports using SQL Server in a multi platform environment, Business Intelligence Reporting Services, stored procedures, and advanced Excel features like Pivot tables, Marcos.
• Extracted, Transformed and Loaded data files using DTS and other SSIS tools.