As Sr. Director of Transformation, I oversee the implementation, monitoring, and management of CCI's Strategic Plan. Additionally, I participate in organization-wide projects such as developing and standing up a Family Medicine Residency Program at the first Teaching Health Center in Maryland, opening up and building out the programming for Montgomery County's first Sexual and Gender Minority Health clinic, and manage and support the expansion of HIV services to residents of Montgomery County.

Works cross-departmentally to correct inefficiencies in clinical, operational, and administrative workflows with staff at various levels to increase productivity, patient access, and staff engagement. Leads all training and professional development programming for staff through quarterly All Staff Meetings and micro-learning opportunities to increase staff knowledge and engagement. Partners with local, county, and state partners to promote CCI’s impact on health outcomes within… Show more Works cross-departmentally to correct inefficiencies in clinical, operational, and administrative workflows with staff at various levels to increase productivity, patient access, and staff engagement. Leads all training and professional development programming for staff through quarterly All Staff Meetings and micro-learning opportunities to increase staff knowledge and engagement. Partners with local, county, and state partners to promote CCI’s impact on health outcomes within Montgomery and Prince George’s County. Supervises the Infectious Disease Program Manager to ensure compliance with grant deliverables, develop strategic roadmaps for programmatic growth within CCI, and assists in outreach activities within CCI’s catchment area. Executed CCI’s two-year Quality Improvement and Quality Assurance Plan that developed a QI infrastructure built upon iterative processes, communication pathways, and ultimately, the improvement of patient health outcomes. Assists the Chief Strategy Officer on program implementation and project design for any new grant, program, or line of service across the entirety of CCI. Show less

Manage a division portfolio of over $15 million inclusive of federal cooperative agreements, foundation grants, and other funding opportunities. Strategize with Chief Medical Officer and Associate Vice President on ensuring sustainable operational and businesses practices for growth and efficiency. Directly supervise the grants administration and contracting team to ensure compliance, efficiency, and sustainability. Oversee the creation, management, and execution of 150+ contracts… Show more Manage a division portfolio of over $15 million inclusive of federal cooperative agreements, foundation grants, and other funding opportunities. Strategize with Chief Medical Officer and Associate Vice President on ensuring sustainable operational and businesses practices for growth and efficiency. Directly supervise the grants administration and contracting team to ensure compliance, efficiency, and sustainability. Oversee the creation, management, and execution of 150+ contracts with consultants, community health organizations, and other necessary vendors to complete grant and project deliverables. Oversee all activities which include the creation and submission of competitive applications, contract development, mediation and execution, budget creation, financial tracking for a division of 25 staff, and year-end budget reconciliation and audit preparation. Review all organizational and division policies on a quarterly basis scanning for inefficiencies, opportunities for staff trainings, and the creation of new and streamlined processes and procedures. Show less

As a Program Specialist, I manage the monitoring and compliance processes, training, and development for Community HealthCorps, a $12 million AmeriCorps program funded by Corporation for National & Community Service:• Monitors grant compliance across 38 nationally located sub-grantees for a $12 million program federally-funded by the Corporation for National & Community Service • Leads service eligibility, timesheet, program file, and online interview reviews for more than 500… Show more As a Program Specialist, I manage the monitoring and compliance processes, training, and development for Community HealthCorps, a $12 million AmeriCorps program funded by Corporation for National & Community Service:• Monitors grant compliance across 38 nationally located sub-grantees for a $12 million program federally-funded by the Corporation for National & Community Service • Leads service eligibility, timesheet, program file, and online interview reviews for more than 500 program participants, following up on issues and ensuring program compliance to federal grant regulations• Conducts site visits for 14 sub-grantees to investigate federal grant compliance, organizational policies, and ensuring organizational capacity, contributing to sustained funding • Identifies gaps in and improvement of grant compliance processes to established Standard Operating Procedures and develop a comprehensive monitoring plan for nearly 40 sub-grantees• Conducts national trainings on member development, federal grant compliance, and self-monitoring techniques to over 100 program leaders to improve compliance to grant policies by 43% in first year• Facilitates leadership and professional development learning communities for over 80 program participants to further the mission of developing the community health center workforce• Organized and led the “Be the Change: Improve Health Outcomes for LGBT People Through Operational and Cultural Excellence” Peer-to-Peer Education Session for NACHC’s 2016 Policies and Issues Forum focused on engaging 65 attendees in addressing the health outcomes for the LGBT population• Knowledgeable in federal regulation analysis, specifically as it relates to the Serve America Act of 2009 and the 2015 Office of Management and Budget circular Show less

As an HIV/STD Tester and Medical Case Manager, I managed the daily tasks and responsibilities related to HIV/STD testing, high-risk population outreach, and STD testing, treatment, and collaboration with staff, patients, and local health department staff. I also provided medical case management to 14 HIV-infected youth and young adults addressing complex medical, social, and emotional needs to improve health outcome:• Counseled 30+ high risk individuals per month through one-on-one… Show more As an HIV/STD Tester and Medical Case Manager, I managed the daily tasks and responsibilities related to HIV/STD testing, high-risk population outreach, and STD testing, treatment, and collaboration with staff, patients, and local health department staff. I also provided medical case management to 14 HIV-infected youth and young adults addressing complex medical, social, and emotional needs to improve health outcome:• Counseled 30+ high risk individuals per month through one-on-one client-centered HIV/STD testing sessions in a multi-cultural and multi-lingual setting increasing overall program testing numbers by 32% • Provided medical case management to 14 HIV-infected youth and young adults with complex medical, social, and emotional needs to improve medication adherence and appointment attendance• Organized and facilitated targeted outreach efforts focused on sexual health education for LGBT youth of color to increase access to HIV/STD testing services, medical services, and treatment options for the medically underserved• Collaborated with community-based organizations to identify community needs related to sexual health education and access to HIV/STD testing, building partnerships with over 15 organizations• Hired, trained, and supervised 12 medical school student volunteers that administered HIV/STD tests, sexual history questionnaires, and performed risk-reduction counseling techniques for high-risk patients• Developed department-wide and program-specific protocols to ensure consistent processes in treatment for patients who tested positive for STDs Show less

As a Community HealthCorps AmeriCorps Member at Massachusetts League of Community Health Centers, I served to increase targeted outreach to high-risk LGBT youth within Greater Boston communities, to manage several quality improvement projects across two departments, to develop the health center’s external and internal website, and to identify medically-complex patients within the health center to increase health-related services for those specific patients:• Developed targeted outreach… Show more As a Community HealthCorps AmeriCorps Member at Massachusetts League of Community Health Centers, I served to increase targeted outreach to high-risk LGBT youth within Greater Boston communities, to manage several quality improvement projects across two departments, to develop the health center’s external and internal website, and to identify medically-complex patients within the health center to increase health-related services for those specific patients:• Developed targeted outreach efforts to engage LGBTQ youth of color by collaborating with various community stakeholders and health center staff• Administered HIV/STD tests while providing risk reduction and motivational interviewing techniques to increase better health outcomes and decision-making strategies to high-risk populations• Advanced patient workflows for medically complex patients by necessitating needed services, increasing appointment times, and developing structured care teams• Managed a quality improvement project for chlamydia screening rates of adolescent female patients in a community health center setting• Partnered with the Harvard Family Van, a mobile health screening clinic, providing basic health screenings (blood glucose, blood pressure, cholesterol), HIV/STD testing, and referrals for primary care in Boston's most underserved communities • Restructured and maintained the website for the health center, which included working with department leadership, health center leadership, and the board of directors to provide accurate and appropriate information to current and potential patients• Created a resource binder for pediatric patients and families for summer camp opportunities within the Greater Boston Area Show less

Provided potential families and students information about the University. Managed the University Tour Guide Hiring Committee during my Senior year. Gave a speech to over 1400 student and families about my college experience.

Oriented and acclimated 4000 students to the University over the course of three months. Worked with 30+ staff creating workshops, seminars, tours, and activities for incoming students.