Director Of Product Development And Customer Success
Current♦ Provide leadership and direction to our digital products to assure that they become an essential part of our target audience’s life. ♦ Ensure that our target audiences achieve their goals with our products and that they have a best-in-class customer service experience.♦ Lead and manage the product development and customer success team to ensure high performance♦ Define a product vision which is in line with the organization’s overall vision and provide direction and requirements to the development team and stakeholders.♦ Facilitate cross-functional product development related collaboration across the organization♦ Provide encouragement to team members, including communicating goals and identifying areas for training