Rob Knapp

Rob Knapp Email and Phone Number

Director of Engineering & IT specializing in aligning technology and operations to drive business objectives @ D2 Consulting
Rob Knapp's Location
Greater Pittsburgh Region, United States, United States
Rob Knapp's Contact Details

Rob Knapp personal email

n/a

Rob Knapp phone numbers

About Rob Knapp

As a senior engineering and information technology leader, I offer over 15 years of experience driving process improvements, operational efficiency, and performance using AI, ML, and data science. I lead with transparency, empowering both on and offshore teams toward achieving set goals centered on technological initiatives and innovation. As a result, I lay the foundation for decreasing operating costs, executing data-backed decisions, and lowering human errors. Areas of Expertise: Piloting AI-driven process optimizationsEnhancing user experience & satisfaction Modernizing data processing & support operationsReducing deployment overhead & human processing timesLeading software development & delivery Currently on track to complete my MS in IT Management in February 2025, I look forward to applying today’s technological advancements to fulfill tomorrow's engineering and IT needs.

Rob Knapp's Current Company Details
D2 Consulting

D2 Consulting

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Director of Engineering & IT specializing in aligning technology and operations to drive business objectives
Rob Knapp Work Experience Details
  • D2 Consulting
    Director Of Engineering And Information Technology
    D2 Consulting Sep 2021 - Present
    Chesterfield, Missouri, Us
    By delivering process improvements, designing IT/engineering strategies, and upgrading requirements I streamline technical operations in alignment with company goals. This extends to providing strategic direction and technical leadership, while leveraging ML techniques to increase operational efficiency.Currently, I lead 3 international teams consisting of 25 developers, maintaining open lines of communication, while nourishing stakeholder relationships, both internally and externally. Additionally, I routinely evaluate operating costs, performance, and productivity based on IT infrastructure and systems analysis. Rolled out AI-based processing of incoming fax data, decreasing human processing time.Embedded Jira Service Management into the support process, reducing support teams' time to first email by 50% in 6 months. Launched CI/CD organization-wide, lowering deployment overhead by 30%. Managed development and engineering of 4 product lines, including Patient Engagement, Benefit Verification, UltraTouch Verify PA Management, and UltraTouch Engage. Increased use of real-time alerts via email, SMS, and Slack successfully driving up-time and customer satisfaction.
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  • Pyramid Consulting Group, Llc
    Consultant
    Pyramid Consulting Group, Llc Nov 2019 - Sep 2021
    New York, New York, Us
    On behalf of my client, I delivered solutions focused on optimizing business processes, including leading the modernization and improvement of operations at a local retail chain.Headed a robotic initiative, including integrating robot data feed to reduce shelf out-of-stock and improve inventory management.Led an 8-member team in driving an increase in sales and customer engagement by leading the development of a new promotion engine used in grocery and convenience stores.Project managed a data migration for an MTO system, part of an ERP software transition for a convenience store business, ensuring seamless integration and functionality.
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  • Emsl Analytical, Inc
    Sr Software Engineer
    Emsl Analytical, Inc Apr 2014 - Nov 2019
    Cinnaminson, Nj, Us
    I ensured system scalability and performance by managing projects focused on developing high-quality software solutions, including engineering a proof of concept and pilots for technological and architectural prototypes. Throughout this time, I led 6 developers in enhancing the user experience based on insights, while mentoring smaller teams of one to two developers focused on user experience, porting old code to .NET, and web development.Built API microservices and data models for data analysis and reporting systems, effectively lowering human labor.Developed a client-facing system interface, integrating legacy data with a new system using .Net Core and JSON schemas which reduced new client onboarding time.
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  • Voci Technologies
    Sr Applications Engineer
    Voci Technologies Feb 2012 - Apr 2014
    As liaison between sales, marketing, research departments, and customers, I opened lines of communication and ensured all disciplines were on the same page. In addition, I assisted the sales team by leading demos and technical discussions with prospective customers.Furthermore, I improved system interfaces and documentation, streamlining the technical support process, and provided tailored technical solutions, resulting in higher customer satisfaction. As text-to-speech projects unfolded, I collaborated with internal experts, administering data cleaning and text preparation support. Engineered a web management interface for Voci VBlaze which decreased customer training requirements. Facilitated integration with customer systems by creating RESTful API for speech-to-text API. Headed efforts to automate portions of an ML pipeline in support of an initiative to reduce the costs of training new speech to text models.
  • Emsl Analytical, Inc
    Sr. .Net Developer
    Emsl Analytical, Inc Apr 2010 - Jan 2012
    Cinnaminson, Nj, Us
    Provided with a competitive advantage by engineering improvements to an internal Laboratory Management System. Throughout the project, I engaged with customers, gathering their requirements and creating an architectural design.Initiated a system to grow storage dynamically as part of an internal paperless initiative, which created a distributed file system based on WebDAV.Executed a pilot project using geographic information and analysis results to locate clusters of positive asbestos results, allowing for additional marketing to identified regions.
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  • Jgperpich, Llc
    Sr Application Developer
    Jgperpich, Llc May 2005 - Mar 2011
    Throughout multiple projects, I interfaced with project owners to gather requirements, design architecture, and coordinate developer priorities, contributing to their success. Managed the re-write of Virtual International Collaboratory open-source software connecting international researchers in neuroscience, psychology, and education to initiate new research projects: “Collaboration Matching Service.”
  • Camina Phils, Llc
    Software Engineer
    Camina Phils, Llc May 2005 - Feb 2007
    Helped develop software to assist in shipment storage and logistics.
  • Gatelinx Corporation
    Lead Analyst
    Gatelinx Corporation 2002 - 2004
    Led development of an end to end encrypted suite of collaboration tools including Video, Remote Control, Shared Media and Messaging
  • Maxim Group
    Consultant
    Maxim Group Sep 1999 - Apr 2002
    New York, Us
    Consultant providing web development at several companies in the Raleigh-Durham area. Used technologies including Oracle, MS-SQL Server, Visual Basic, ASP and others.
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  • Rj Lee Group
    Senior Software Engineer
    Rj Lee Group Apr 1997 - Sep 1999
    Pittsburgh, Pennsylvania, Us
    Key developer on commercially available LIMS system, also provided in-house support to commercial and home-grown LIMS systems.
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  • Barnett Davis, Inc
    Consultant
    Barnett Davis, Inc Sep 1994 - Apr 1997
    Provided general IT and software development services to wholesale jewelry company

Rob Knapp Skills

Python Linux Sql Xml Javascript Software Development Microsoft Sql Server Software Engineering .net Plone Lims Open Source Development Web Applications Databases Cloud Computing Sdlc Oracle Web Development Architecture C# Distributed Systems Information Technology Agile Methodologies Project Management

Rob Knapp Education Details

  • Indiana University - Kelley School Of Business
    Indiana University - Kelley School Of Business
    General
  • Carnegie Mellon University
    Carnegie Mellon University
    Physics

Frequently Asked Questions about Rob Knapp

What company does Rob Knapp work for?

Rob Knapp works for D2 Consulting

What is Rob Knapp's role at the current company?

Rob Knapp's current role is Director of Engineering & IT specializing in aligning technology and operations to drive business objectives.

What is Rob Knapp's email address?

Rob Knapp's email address is my****@****rin.com

What is Rob Knapp's direct phone number?

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What schools did Rob Knapp attend?

Rob Knapp attended Indiana University - Kelley School Of Business, Carnegie Mellon University.

What are some of Rob Knapp's interests?

Rob Knapp has interest in Technology, Politics, Science, Reading, Music, Science Fiction.

What skills is Rob Knapp known for?

Rob Knapp has skills like Python, Linux, Sql, Xml, Javascript, Software Development, Microsoft Sql Server, Software Engineering, .net, Plone, Lims, Open Source Development.

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