Robert Langlais, Msl Email & Phone Number

Washington D.C. Metro Area

•Daily implementation and usage of emergency management procedures to mitigate potential hazards and loss of life within the Washington Metropolitan Area Transit Authority. •Responsible for adhering to standard operating procedures, including but not limited to: Command Control and Coordination of Emergencies on the Rail System, Power Failures, Fire on the Roadway or in Car, Train Derailment or Collison, Bomb Threat, Flood, Person Struck by Train, and Hazardous Material Incidents. •Trained 20 new employees at the discretion of Operation Control Center (OCC) Management. •Managed 20 subordinates directly and 150 indirectly to support the mission plan.•Supervised the complicated arrival/departure of 300 trains at 86 stations, 10 terminals, and 9 yards to maintain a strict schedule. •Implemented the coordination and strategic resolution planning of over 500 disruptions to train services. •Conducted constant evaluation of potential train delay and implementation of alternate means of travel for over 600,000 customers each day. •Maintained the overall effectiveness and coordination of logistical programs to achieve program objectives and meet customer requirements; advised, counsel and instruction to team members on work assignments while meeting customer service standards. •Maintained constant contact with local government, Federal government, Operation Control Center (OCC), Metro Police, Metro Media Office and other WMATA offices in order to pass along vital information. •Ensured operational aspects of the emergency policies and procedures are consistent with the requirements of laws and directives. •Reviewed for compliance deficiencies in the operation as well as provided briefings and resources to support emergency management program initiatives.

Washington D.C. Metro Area

Westborough, Massachusetts

•Responsible for surveying multiple sites per day, taking measurements and maintaining accurate notes, records and sketches to describe and certify work performed. •Provided technical support and training to field surveyors involved with each project. •Generated revenue by coaching staff on effective lead development and prospecting. •Oversaw key projects, processes and performance reports, data and analysis.•Assisted in development and review of preparations of accounting analysis for budgetary planning and implementation, financial reporting, and budgetary planning.•Provided support to the team in performing site evaluations, assisted in permitting, project scheduling, supported installations and completed site surveys. •Collected land survey data using GPS system. •Prepared survey drawings and descriptions as directed. •Provided survey and mapping services to meet client requirements.•Identified inefficiencies, made recommendations and implemented change in order to optimize day to day operations and growth.

Las Vegas, Nevada Area

•Managed program including oversite of Information Technology development, identifying ways to increase revenue and decrease cost. •Responsible for the analysis of financial reports and conduct audits.•Collaborated with committees to prepare operational budgets. •Worked closely with Executive Director on budget and audit preparation. •Responsible for operational strategy & leadership while overseeing office operations and facilities.•Troubleshot any issues that arose in collaboration with the Executive Director to ensure continuity in operations. •Spearheaded emerging projects or priorities. •Maintained collaborative working environment and ensure sound policies were implemented. •Briefed C-Level employees and Board of Directors and ensure that company activities aligned with strategic objectives. •Provided logistical support to include inventory management, supplies, travel, and meals and lodging while successfully strategic objectives within a $40K budget.•Delivered 100% accuracy in ensuring both federal and state 501(c)3 compliance.

Responsible for overall daily operation and training program that included developing plans, policies, and procedures to determine operational needs and training requirements for personnel. Responsible for 3 separate controlling facilities including personnel and equipment valued over 100 Million dollars. Contributed to over 200 operational qualifications while saving over 200k annually in contractor fees. Select Accomplishments:Created new policies and manuals through the implementation of innovative standard operating procedures, resulting in an efficient and well-organized team that completed tasks before the deadlines. Selected as the liaison between government and local agencies for expertise and development of over 20 special events both domestic and international.Direct liaison responsible for the logistical movement of overseas operations, of the organization’s 27 employees and equipment valued at over over a billion dollars of assets.

Master’S Degree, Organizational Leadership

Bachelor Of Science (Bs), Aviation/Airway Management And Operations

Education record