Richard Johnson Email & Phone Number

Buffalo, Ny, Us

Buffalo, New York, United States

Developed and implemented an automated small business loan decision model for C&I loan requests.

Akron, Ny

Hand-selected by the Chief Operating Officer to improve the credit underwriting process, establish a risk management function and revise the compliance management system. Manages and mitigates the following risks: credit, collections and work-out; enterprise; operational; legal; loan and deposit compliance; BSA, AML, OFAC; Fair Lending and Community Reinvestment Act. Reports to the President and CEO.Efficiency: Proven ability to lead and motivate credit and compliance teams in achieving challenging goals through efficiency improvements and cross-training where assets grew by approximately $100 million over four years without adding headcount to those departments.Policy and Procedure Development: Revised and standardized compliance and credit policies and procedures and introduced risk assessment methodology to the Bank of Akron.Enterprise Risk Management: Introduced and created an enterprise risk management function, developed a key risk indicator report and a disaster recovery and pandemic recovery roadmap that is utilized by senior management and presented annually to the Board of Directors.Committee Chair and Membership: Chairs the Enterprise Risk Committee, Portfolio Risk Committee, Community Reinvestment Act Committee and the Compliance and Fair Lending Committee. Member of the ALCO Committee, Loan Review Committee, Commercial Lending Committee and the Strategic Organization Solutions Committee.Banking Development District: Secured approval from the NYS Department of Financial Services as one of only two banks in 2019 to receive a designation to establish a Banking Development District that will allow the Bank of Akron to secure below market rate priced deposits from New York State that will help fuel loan growth.Regulatory Exam Management: Leadership role in effectively managing multiple FDIC and NYS Department of Financial Services exams to successful and satisfactory conclusions.

Buffalo, Ny

Recruited by the Corporate Chief Compliance Officer to lead the project team that successfully implemented the complex Dodd Frank Real Estate Settlement Procedures Act (RESPA) and Truth in Lending Act (TILA) or TRID mortgage servicing rules for a $1.2 billion mortgage loan servicing portfolio with exposure in all fifty states.Developed a state law identification and implementation process that provided the business units with timely notification of new or revised laws, guidance in the applicability of those laws, accountability by the business unit for implementation and a senior management reporting and escalation process.Provided guidance and oversight to senior and middle management and their business units in the development, design, and documentation of policies and control procedures to ensure compliance with laws and regulations.Developed the curriculum and training materials for employees concerning underlying legal and regulatory requirements with which the business units must comply.Primary contact for the mortgage group in dealing with and answering inquiries and complaints from the Consumer Financial Protection Bureau and various State Attorney General’s.

Buffalo/Niagara, New York Area

Senior Business Banking risk and regulatory compliance officer responsible for managing the opportunities and risks associated with a $7.0b loan and $7.5b deposit portfolio. Responsible for operational risk management, regulatory compliance, BSA/AML/OFAC compliance, portfolio management, fraud management, analytics, and project management.Division lead for Basel compliance that includes the development of Business Banking’s operational risk measurement, scenario analysis, key report indicators and the risk control self-assessment that allows for the identification and tracking of operational risk and implementation of mitigants to that risk.Hired and developed a first ever compliance team embedded in the business unit that became functional six months from the start of the initiative.Implemented a fraud identification and escalation process that involves key stakeholders throughout the Bank resulting in annual fraud loss avoidance of approximately $1.5 million dollars.Created and implemented a behavior scorecard process that allows almost 40% or 2,700 eligible annual reviews and renewals to be systemically approved without review of financial statements.Developed and implemented a portfolio management process to take loss mitigation action on line of credit accounts through a monthly risk scoring process resulting in an approximate annual save of $3.5MM.Successfully migrated the loan/line of credit collections function from Business Banking into a customer asset management group specializing in small business collections, work out and recovery for group credits up to $500M.Consolidated the overdraft management process through the implementation of a technical approach that saved Business Banking approximately $1.0 million annually in overdraft charge-off’s and related expenses.

Buffalo, Ny

Senior Credit Officer and Risk Manager for an international commercial insurance premium finance company, underwriting and approving all loan requests on individual credit authority up to $7.5 million. Responsible for enterprise risk, credit, compliance, project management, portfolio reporting and analysis, loan review, accounts receivable management, impaired asset and work out departments. Member of the Senior Management and Strategic Planning and Implementation Team.Key team member that helped drive Transamerica’s turnaround through strict adherence to underwriting practices, budget controls and aggressive marketing. In partnership with CEO and the Senior team led business to exceed planned net income 2 years running.Actively recruited, restructured and retrained the U.S. and International credit teams over an 18-month period forming a cohesive, consistent, results-oriented department through continual coaching, counseling and feedback. Revamped credit teams were able to complete large, complex commercial loan write–ups for the first time.Provided Senior Management, international staff and international sales force with a new system application designed to manage Transamerica’s customer profile database. The customer profile database allowed Transamerica employees, for the first time ever, to sort data according to critical needs on a real time basis.

Participated in a 3-year extensive and intensive training program to develop bankers well versed in vital areas of retail and commercial banking. Training included rotations in retail banking, commercial banking, commercial finance and a 3-month International training program in Hong Kong where the “best of the best” from around the world were chosen to participate.Nominated for “Executive Trainee of the Year” as a result of technical, academic, cultural and leadership skills exhibited over a 3-month International training program in Hong Kong. Voted team leader by peers as a result of interpersonal skills and appreciation for other cultures.Managed the credit relationship for the largest customer in the commercial leasing portfolio with average outstandings between $10MM and $12MM.

Master Of Business Administration, Business

Activities and Societies: Student Leadership Council Scholarship winner

Master Of Professional Accounting, Professional Accounting

Activities and Societies: Student Leadership Council Scholarship winner