Rick Shaffer Email & Phone Number

Paradise Valley, Arizona, United States

Responsible for sales team revenue and operational performance.Quickly progressed to top sales levels and sales team manager.Mentor and support sales team to obtain company established standards and goals.

Management and account responsibility for Sprint including product development, sell-in and sell-through of products. Highlights:- Successfully obtained M2M Product Development team’s support for two home security and one landline replacement device resulting in lab entry and complete time-line for technical approval.- Spearheaded MVNO device development and branding efforts to bring two android devices to market leveraging one OEM relationship while creating one new OEM relationship opportunity.- Lead business development efforts within the vehicle tracking/safety and home security/automation groups to establish device opportunities within our organization.

Responsible for all National Retail accounts including RadioShack, Wal-Mart, Target and Best Buy for T-Mobile and Sprint. Additional areas of responsibility included launch efforts and sell-through, ownership of CPFR process in partnership with Sprint supply chain / inventory management team. Highlights:- Coordinated go-to-market efforts in launching multiple devices within the Carrier Retail, MVNO and National Retail channels.- Ownership of detailed supply chain planning process resulted in consistent vendor report card score of 95% and higher.- Developed promotional programs within the National Retail channel creating sell-through lift ranging from 8% to 42%.

Managed several key operational areas across all channels of distribution including; Vendor Management, Product Realization, Marketing, Channel Communication, Equipment Training, New Market Acquisition and 2.5G Market Transformations. Highlights:- Coordinated efforts between Product Development, Marketing, Advance Planning, Purchasing and all sales channels resulting in an average of 35 new product launches per month without issue.- Designed and implemented product realization process that reduced time to market for new product introductions from twelve weeks to eight weeks.- Created and managed accessory sales and operations and planning team effectively managing product line-up decisions, inventory risk actions and moving volume increase to $200M annually.- Transitioned / integrated complete product line-up for 15 acquired wireless businesses and successfully transitioned 47 GSM markets.- Developed a central repository for all equipment related information. Streamlining communication gaps among cross functional teams.- Spearheaded database effort to provide tailor made product line-up/price books for individual channels of distribution providing consistent, accurate and timely information.- Created how-to manual for handset vendors that provided all aspects of product training requirements including complete time-line deliverables and instructions/guidelines resulting in consistent product training message across the country within all channels of distribution.

Cerritos, California

Managed all aspects of product purchasing, vendor relations, program terms and product line-ups with all vendors including Nokia, Motorola, NEC and Sony Ericsson.Highlights:- Overall responsibility for purchasing and inventory levels in both handsets and accessories.- Managed all handset and accessory vendor relationships.- Implemented inventory purchasing process to increase in-stock position to 95% while maintaining company guidelines of required days on hand inventory.- Created and led effort in the production of the companies first 8-page color tab advertising campaign.- Developed and implemented a fourth quarter, five point sales program including marketing promotional calendar, merchandise plan-o-gram, sales incentive, purchase plan and communication effort that resulted in a 17% increase in gross ads – the strongest year on record.- Created and implemented accessory sales incentive program that produced an 18% sustained lift in accessory revenue.