Bob Siegel Email and Phone Number
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Throughout my career I have worked with computer applications and business practices involving personal information. These systems required easy access to the information while simultaneously demanded the information be protected. As the collection of personal information increased in the projects new approaches needed to be developed to protect not only electronic information but paper-based data as well. I have extensive professional experience in the development of privacy policies and procedures, the definition of performance metrics to evaluate privacy maturity, the evaluation of compliance with privacy policies, PCI DSS, and Privacy Shield certification. I am recognized as a Fellow in Information Privacy by the International Association of Privacy Profesionals (IAPP). I am a Certified Information Privacy Professional with endorsements for US Law (CIPP/US), European Law (CIPP/E), Canadian Law (CIPP/C), IT Practices (CIPT), and Privacy Program Management (CIPM), with have deep subject matter knowledge surrounding key laws and regulations regarding consumer privacy and information security. I am a member of the IAPP Certification Advisory Board for its Publications as well a member of their faculty having trained over 6,000 privacy professionals. I am also an accomplished program management expert with a successful record of accomplishment in business planning, information privacy, sales support, customer support, application development, and product management. I have a proven record of working with executive teams to convert strategic plans into programs with well-defined, measurable outcomes. I also have the ability to create realistic program schedules and budgets, resolve critical path issues, set expectations, manage risks and deliver results consistently on time and within budget.
Privacy Ref, Inc.
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President / FounderPrivacy Ref, Inc. Jul 2012 - PresentBoynton Beach, Florida, UsPrivacy Ref provides privacy consulting services that allow organizations to establish, refine, or supplement their own practices to meet these challenges. Privacy Ref is focused on applying the lessons learned in large enterprises to the privacy practices at less expansive organizations while avoiding negative impacts to productivity.• Privacy Ref helps organizations create, refine, and manage their privacy programs• Privacy Ref helps organizations increase revenues by ensuring that you meet customer privacy and security requirements• Privacy Ref helps organizations avoid expenses by avoiding the data loss, fines and brand damage that can be devastating to any business• Privacy Ref helps organizations comply with data privacy regulations by employing best practices for handling customer and employee data while maintaining focus on your core business
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Faculty MemberIapp - International Association Of Privacy Professionals Dec 2012 - PresentPortsmouth, Nh, UsTrainer and course contributor for IAPP privacy courses including Privacy Program Management, Privacy in Technology. US private sector law, and European Law,. - trained over 9,500 privacy professionals- first facilitator for the CIPM class -
Advisory Board MemberUniversity Of South Florida (Digital Marketing Certificate Program) Oct 2022 - Present
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ContributorCsoonline.Com / Cio.Com Jan 2016 - Mar 2018Author a monthly (at least) update to the Operational Privacy blog.
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Sr. Manager, Worldwide Privacy And CompliaceStaples, Inc. 2006 - 2012Framingham, Ma, UsRedefined the existing PCI Compliance program to encompass a wider range of privacy objectives as well as expanding the program from a North American focus to one that included the full enterprise in 28 countries with over 90,000 associates. Managing a team of seven associates plus an extended cross-functional team, accomplishments include:• Increasing PCI compliance within our global business units by seven-fold• Establishing and deploying several global privacy-related policies and procedures• Defining maturity metrics for compliance to internal privacy policies on a per business unit basis• Significantly reducing the risk associated with sharing information with third party vendors through contract and security reviews• Increasing security and privacy awareness through the program elements such as establishing a global Privacy Community, a internal Privacy Blog, and an annual Information Protection Week series of events.Previously, as manager of Enterprise Systems I led a team of both on- and off-shore personnel providing direction and support for the ITSM program. This program encompassed all aspects of ITIL utilized by Staples including Service Management, Incident Management, Problem Management, Knowledge Management, Service Level Management, Service Request Management, Configuration Management, Change Management, Project/Portfolio Management, and Access Management. Served as a member of the ServiceNow Customer Council during this period.I have also managed the Portfolio Management program and team which partnered with IS and Business executives to assure alignment between business strategic direction and the IT project portfolio. . I managed the Retail IS portfolio ($28M). -
Director, Client SolutionsActive Decisions, Inc 2002 - 2006Us• Managed pre-sales support, implementation projects, and ongoing maintenance for Staples, Target, OfficeMax, Office Depot, Northern Trust, US Bank, J&R Music, Consumer Reports as well as other retail/e-tail and financial leaders.• Built, trained, and mentored a group of technical professionals with responsibility for requirements analysis, project management, quality assurance, vendor relations, and problem resolution.• Provided primary contact for clients during technical engagements; explored and proposed new business opportunities as consultant to internal marketing and development; and managed services billing. • Implemented the company’s first touch-screen kiosk (Staples), a new practice to measure ROI, first hand-held applications (OfficeMax), and reduced implementation time for syndicated applications. -
Director, Field Technical ServicesMs2, Inc. 2001 - 2002• Managed client support activity for East Coast account base to include major accounts S1, Enterasys, Brooks Automation, and Ascential. • Participated as member of the Operations Review Team; developed business model for a combined pre- and post-sales support organization.
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Vp, Technical OperationsFirepond, Inc. 2000 - 2001• Managed multiple functions including program management, quality assurance, documentation, and manufacturing/distribution supervising multi-national team of five direct reports and 50+ employees.• Played a major role in transitioning the company from a provider of customized software and services to a product delivery company as a member of the Global Leadership Team.• Established the first Program Management Office defining corporate standards for product/project management, development, and product release.
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Director Of Customer CareServicesoft, Inc. 1998 - 2000• Supported a tenfold increase in the customer base through the development of a new customer care framework that included proactive programs to increase customer satisfaction and success stories.Led a multi-national team of three direct reports and 18 employees responsible for technical support, business partner management, product releases, software manufacturing and order fulfillment.
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Product Planning ManagerProgramart Corporation 1997 - 1998• Led the executive team in the development of a product road map establishing business goals and a revenue model for the 1998 business plan.• Coordinated the planning for over 250 projects, provided project planning expertise and mentoring to the company’s project managers, and provided single point of resolution for all planning issues. Recommended pricing and licensing standards to increase revenue and new prospect generation.
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General ManagerSilvon Software (Previously Raxco Software) 1995 - 1997Westmont, Il, Us• Managed the commercial success of Helpline (help desk) and Insite (asset management) software products as product manager leading to promotions into General Management with responsibility for product development, marketing, sales, professional services, and technical support.• Achieved profitability within the services division for the first time with annual revenue increases of 47% to $2.8 million and 40% increase in North American revenues.• Negotiated a worldwide licensing agreement with Oracle; introduced new platform supporting web, Windows NT, and Macintosh product variants; increased name recognition within the industry.• Active participant in the selling of the Help Desk Division of Raxco to Silvon including meeting with potential purchasers and ensuring retention of staff during the transition period. -
Product Manager For End-User ToolsProgress Software 1991 - 1995Burlington, Massachusetts, Us -
Sr. Manager Customer ServiceStratus Computer 1985 - 1991Us -
Senior Systems Analyst / Project ManagerSperry Information Systems 1984 - 1985
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Database AnalystSmith, Barney, Harris, Upham 1983 - 1984New York, Ny, Us -
Database Systems AnalystSperry Univac 1978 - 1983Us
Bob Siegel Skills
Bob Siegel Education Details
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Hofstra UniversityManagement -
University At AlbanyComputer Applications In Business
Frequently Asked Questions about Bob Siegel
What company does Bob Siegel work for?
Bob Siegel works for Privacy Ref, Inc.
What is Bob Siegel's role at the current company?
Bob Siegel's current role is Privacy Entrepreneur, Educator , Fellow of Information Privacy (CIPM, CIPT, CIPP/US/G/E/C), Consultant/Strategist/Coach, Speaker.
What is Bob Siegel's email address?
Bob Siegel's email address is bo****@****les.com
What is Bob Siegel's direct phone number?
Bob Siegel's direct phone number is +131242*****
What schools did Bob Siegel attend?
Bob Siegel attended Hofstra University, University At Albany.
What are some of Bob Siegel's interests?
Bob Siegel has interest in Photography, Genealogy.
What skills is Bob Siegel known for?
Bob Siegel has skills like Program Management, Cross Functional Team Leadership, Security, Project Management, Enterprise Software, Privacy Law, Process Improvement, Vendor Management, Data Privacy, Management, Product Management, Itil.
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