Regina J. Windley Email & Phone Number

Los Angeles, California, United States

Manage the HOPICS Family Solutions Center's workflow and efficiency.Directly manage a team of 5 Family Response Team Members.Collaborate with the Los Angeles Homeless Services Authority (LAHSA) Families Coordinated Entry Systems Team to create proper protocol for triage, eligibility determination, linkages to supportive services, and other resources for families seeking housing stability.Collaborate with HOPICS Access and Triage Management Team, Family Crisis Housing Network Management Team, and Outreach Management Team for case coordination and alternative housing solutions for families.Coordinate with other components of the Family Solutions Center which include Crisis Housing, Permanent Housing programs, Employment Assistance, and other co-located services.Oversee the Family Solutions Center referral email and call center.Maintain close collaborative network with subcontractors and community partners to have real-time understanding of available resources to connect homeless families.Assemble all necessary weekly, monthly, and quarterly reports as needed.Manage and monitor data quality and integrity.

Los Angeles, California, United States

Provided administrative support to the Family Solutions Center Supervisor.Provided support and guidance to Family Response Team staff regarding clients, services, and job duties.Facilitated program-related trainings for Family Response Team.Coordinated with other project staff and partners to provide housing placement services and supportive services to facilitate clients successful transition to interim and/or permanent housing.Developed key relationships with housing service providers to secure the emergency placement of over 300 families.Improved productivity rate for data collection, analysis and storage by 45% of team average.

Los Angeles, California, United States

Determined eligibility of program candidates and coordinate intake and assessment upon approval.Conducted research, collected and analyzed data to prepare reports and documents.Maintained an in-depth knowledge of HOPICS programs, DPSS CalWORKs homeless services, and outside resources.Maintained up-to-date knowledge of program policies and procedures, contribute to effective operations, and delivery of high-quality services.

Carson, California, United States

Assisted with coaching and instructing cheerleaders, individually and in groups, regarding the rules, regulations, equipment, and techniques of the sport.Assessed skills and assisted with assigning team positions.Observed cheerleaders during events and practice to determine the needs for individual or teamimprovement.Supervised cheerleaders during practices, games, and community events.Choreographed and taught stunts, dances, and cheer routines.Managed CSUDH Cheer and Majorette social media pages.Followed state, regional, and district regulations governing the program.Monitored the academic performance of team members to ensure student success.

Los Angeles, California, United States

Directly served at-risk youth in a leadership capacity to foster a safe and disciplined home environment.Created facility guidelines, intake practices, and data collection procedures in collaboration with MGF team.Engaged in mediation by providing relationship-based interventions.Ensured the successful facilitation of group therapy sessions and therapeutic outings.Participated in group sessions employing the treatment model of the facility and worked with the assigned therapists with specific treatment plans for the residents.Monitor household duties directed towards development of self-help skills performed by residents in placement.

Los Angeles, California, United States

Provided home visiting services, linking clients to axillary services, and assisting clients and their families with accessing appropriate referrals and resources.Coordinated support services to assist families with developing positive relationships within the family unit, specifically with children 0-5.Provided on-going support during home visits in the areas of family support, parenting education, early childhood development, health/safety/nutrition, and family/community relationships.Developed individualized family service plans.Provided support and follow-up for all screening, assessment and risk management services.

California, United States

Administered 1:1 Applied Behavioral Analysis to children with autism spectrum disorders in a home andcommunity setting.Created curriculum teaching parents how to coach their children in learning a variety of skills to increase client performance.Implemented program modifications for individual clients upon review of Individualized Education Plans.

California, United States

Taught communication skills, social skills, self-help skills, and play skills through 1:1 Applied Behavioral Analysis principles.Created engaging and personalized projects to generate the highest level of progress in social and cognitive performances.Assisted instructional personnel and parents with behavior management of students and tracked progress using data collection software.

Carson, California, United States

Assisted the Study Abroad Advisor with clerical and administrative needs.Provided advice to students in individual and group meetings on a variety of study abroad programs.Assisted with the approval process for study abroad programs, including entering and processing applications, processing transcripts, and assisting with passport acquisition.Coordinated with faculty members, academic offices, and administrative units on assigned programs and student participation.Assisted with coordinating program logistics at home and abroad.Managed the Study Abroad Club social media page.Conducted study abroad orientations, informational sessions, exhibits, fundraisers and other events to educate students and others on program details and logistics, and to market programs and recruit participants.Communicated with international partners and program/service providers about program specifics and serves as a program liaison between CSU Dominguez Hills and providers and partner institutions in the U.S. and overseas.Ensured compliance with program, University, and international rules and regulations relating to international education and travel.

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Study Abroad Club Student Assistant, Study Abroad Office (2016-2017) CSUDH Cheer Captain (2016-2017)

Diploma Of Education, Psychology