Capital Markets Project• Top performance in April 2024, surpassing monthly target by 115%• Conduct Anti-Money Laundering/Know Your Client (AML/KYC) due diligence and execute related projects in alignment with enterprise policies and standards, as well as regulatory and tax reporting requirements for a large Canadian bank• Maintain extensive knowledge of Capital Markets products and AML/KYC standards in Canada. Collaborate with peers to provide accurate AML information, ensuring timely onboarding for an exceptional client experience• Accountable for successfully completing assignments and delivering high-quality results within agreed-upon objectives and timelines• Engage with client teams to gather necessary information and maintain smooth communication channels• Utilize WorldCheck screenings to identify/resolve/escalate PEPs, adverse media, sanctions and regulatory enforcements• Leveraged Fenergo for comprehensive compliance and data managementClient Acceptance & KYC Project• Consistently achieved top performance, surpassing monthly targets by 134% in May 2023 and 156% in June 2023• Spearheaded a client acceptance and KYC onboarding project, improving the efficiency of the onboarding process while maintaining compliance with AML and CTF regulations• Conducted detailed searches using Lexis Nexis and other sources to verify principal identity, screen for adverse media, country risk, sanctions and Politically Exposed Persons (PEP)Internal KYC Uplift Project• Played a pivotal role in the analysis and execution of an internal KYC uplift project, ensuring that clients remained compliant with the latest AML and CTF regulations• Collaborated with cross-functional teams to streamline data collection, analysis, and verification, reducing the turnaround time for KYC enhancements• Achieved a comprehensive understanding of clients' business operations, ownership structures, and risk profiles, contributing to better risk assessment and fraud prevention

• Conducted extensive data analysis to identify patterns of fraud and anomalies• Scrutinized reports and individual transactions to uncover potential fraudulent activities• Developed and implemented procedures to detect and prevent fraud• Tracked fraud cases and monitored trends to formulate effective prevention strategies• Conducted risk assessments to determine the level of fraud risk and prioritize investigations• Reviewed transactions, receipts, and financial statements to identify and address suspicious activity, discrepancies, irregularities, and instances of fraudulent behaviour

• Successfully prevented a $2M fraud loss, earning recognition with the Golden Catch Award• Proactively contacted clients to verify the legitimacy of flagged transactions, ensuring swift and accurate resolution• Upheld strict compliance and procedural adherence in day-to-day operations• Scrutinized reports and individual transactions for signs of potential fraudulent activity, maintaining a vigilant approach to risk management• Conducted in-depth data analysis to identify patterns of fraud and anomalies, contributing to a robust fraud prevention strategy• Systematically performed risk assessments to gauge the level of fraud risk, prioritizing investigations for optimal efficiency

• Cross-sold wide range of services and products to increase new business and expand existing customer relationships• Helped customers prepare documents required to complete transactions and process requests• Presented products and services to customers using in-depth knowledge to answer questions• Opened new accounts and made changes to existing accounts• Identified customer desires and goals through needs-based sales tactics• Investigated and resolved account issues by offering applicable options to customers