Rashi Khandelwal Email & Phone Number

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

● Developed and implemented a comprehensive data tracking system that provided real-time insights to the Program Management Team, resulting in a 30% reduction in data errors and discrepancies, and improving efficiency in reporting and analysis. ● Provided comprehensive data analysis and insights to the program management team, enabling them to make informed decisions and drive their key performance metrics by an average of 8% each month. ● Defined the KPIs for the Program Team by analyzing previous data and actively participated in the SOP creation Process. ● Prepared all the MIS reports used by Senior Management and Investors to analyze critical parameters. ● Increased user engagement by 7.5% by creating automated communication􀆟on journeys using MoEngage and analyzing the results to identify actionable. ● Handled catering to all the ad-hoc data requests related to the post-sale funnel across different verticals in the organization. ● Promoted to be the owner of an end-to-end post-sale funnel based on my performance and handled a team of 2 people. ● Developed and executed strategies to improve customer onboarding, increase product adoption, and reduce churn. Collaborated with cross-functional teams to identify and resolve customer issues, resulting in a 25% reduction in customer complaints.

India

Resolved queries of more than 10+ interns. Reviewed and evaluated work of 5 fellow interns.Coordinated with a team of 50+ developers to deploy a Machine Learning Algorithm for Stock Analysis Project