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Riz Karim Email & Phone Number

Chief Customer Officer at ECI at ECI Software Solutions

Location: Greater Boston, United States 7 work roles 1 school

1 work email found @everbridge.com 6 phones found area 617, 781, 412, and 818 LinkedIn matched

✓ Verified Jul 2026 4 data sources Profile completeness 100%

Current company

ECI Software Solutions

Role

Chief Customer Officer at ECI

Location

Greater Boston, United States

Who is Riz Karim? Overview

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Quick answer

Riz Karim is listed as Chief Customer Officer at ECI at ECI Software Solutions, based in Greater Boston, United States. AeroLeads shows a work email signal at everbridge.com, phone signal with area code 617, 781, 412, 818, and a matched LinkedIn profile for Riz Karim.

Riz Karim previously worked as Chief Customer Officer at Eci Software Solutions and Senior Vice President, Global Services and Support at Everbridge. Riz Karim holds Ab, Computer Science from Harvard University.

Company email context

Email format at ECI Software Solutions

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{first}.{last}@everbridge.com

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AeroLeads found 1 current-domain work email signal for Riz Karim. Compare company email patterns before reaching out.

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Profile bio

About Riz Karim

Operating exec with experience building high-growth, customer-focused, global SaaS businesses.Leadership style is focused on: 1) data-driven decision making, 2) continuous improvement, 3) open communication.Have built and led Services, Sales, Product, Customer Success, Support, and Solutions functions across a variety of technology companies and stages, from startups to publicly traded businesses in the US, Europe and Asia.Operational leadership encompasses P&L management and overseeing execution of teams across the globe.Business oriented leadership includes experience achieving product-market fit, evaluating and integrating acquisitions, and negotiating mutually beneficial relationships with partners, investors, and prospects.Domain expertise includes Localization technology and services, Enterprise Content Management, Mobile, Digital Media, and Critical Communications.

Listed skills include Enterprise Software, Professional Services, Saas, Solution Selling, and 41 others.

Current workplace

Riz Karim's current company

Company context helps verify the profile and gives searchers a useful next step.

Eci Software Solutions

Chief Customer Officer at ECI

Website

ecisolutions.com

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Company profile

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7 roles

Riz Karim work experience

A career timeline built from the work history available for this profile.

Chief Customer Officer

Current

Eci Software Solutions

Westlake, Texas, Us

ECI helps over 25,000 small and medium-sized businesses compete and grow by providing purpose-built solutions and industry expertise that make doing business easier.

Sep 2023 - Present

Senior Vice President, Global Services And Support

Everbridge

Boston, Massachusetts, Us

Led Customer Success, which was measured via best-in-class Adoption, Retention, Time-to-Value, and CSAT. Oversaw global Professional Services, Account Management, Customer Support, Sales Engineering, Customer Learning, and Implementations organizations. Responsible for company SaaS renewals and GRR targets. As a member of the Senior Management Team, consistently helped drive 35%+ annual revenue growth and industry-leading NPS.

Aug 2015 - Jul 2023

Senior Vice President Of Solutions Delivery

Packetvideo

San Diego, Ca, Us

Turnaround assignment. Restructured global Product and Client Delivery teams and assisted in the divestiture of the core business. Collaborated with partners and investors to launch NTT docomo / PacketVideo's next venture -- a streaming media service offering docomo's content library to Japanese subscribers.

Aug 2014 - Apr 2015

Senior Vice President Of Field Operations

Sdl Plc

Maidenhead, Berkshire, Gb

Led Enterprise Translation Management and Machine Translation businesses. Led worldwide Sales & Services teams. Grew the technology business to be the market leader, selling 200+ enterprise solutions while simultaneously transitioning to SaaS and consolidating multiple legacy product lines to achieve profitability.

Feb 2008 - Apr 2014

Vice President Of Professional Services

Idiom Technologies (Acquired By Sdl Plc.)

Us

Ramped startup business to $10M in revenue as part of the leadership team that defined and pioneered a new market segment (Enterprise Translation Management Systems). Led Worldwide Professional Services and Technical Support organizations, encompassing all aspects of customer satisfaction, including service delivery, training, support, and customer development. Closed or helped close several key deals.

Dec 2003 - Feb 2008

Senior Technical Consultant

Interwoven

San Jose, California, Us

Successfully led full-cycle implementations of Interwoven’s content management platform at various client sites. Gathered business requirements, architected overall solutions & performed implementations.

Jul 2000 - Dec 2003

Software Engineer

Bondsmith, Inc. (Acquired By Endurance International Group)

Developed a sophisticated web-based site auditing and visitor tracking system. Achieved rapid customer adoption. Served as technical lead on investor calls, assisting the company through its successful acquisition, in August 2000, by Bizland, Inc. (now part of Endurance International Group).

Apr 1999 - Jul 2000

Team & coworkers

Colleagues at ECI Software Solutions

Other employees you can reach at ecisolutions.com. View company contacts →

BW

Brendan White Colleague at Eci Software SolutionsAtlanta, Georgia, United States View → JH

Julie Honeycutt Colleague at Eci Software SolutionsGreenville, South Carolina, United States View → JF

Jeff Flick Colleague at Eci Software SolutionsFlorence, Kentucky, United States View → LB

Laura Baumann, Mba Colleague at Eci Software SolutionsMckinney, Texas, United States View → PS

Pam Streetar Colleague at Eci Software SolutionsCarver, Minnesota, United States View → SS

Susan Schulz, Colleague at Eci Software SolutionsCommerce, Michigan, United States View → AC

Ann Carthy Colleague at Eci Software SolutionsSwindon, England, United Kingdom View → MP

Marlon Peraza Colleague at Eci Software SolutionsSan José, San Jose, Costa Rica View → JM

Jeff Meyer Colleague at Eci Software SolutionsMinneapolis, Minnesota, United States View → AN

Adam Neftzer Colleague at Eci Software SolutionsCincinnati, Ohio, United States View →

1 education record

Riz Karim education

Harvard University

Computer Science

FAQ

Frequently asked questions about Riz Karim

Quick answers generated from the profile data available on this page.

What company does Riz Karim work for?

Riz Karim works for ECI Software Solutions.

What is Riz Karim's role at ECI Software Solutions?

Riz Karim is listed as Chief Customer Officer at ECI at ECI Software Solutions.

What is Riz Karim's email address?

AeroLeads has found 1 work email signal at @everbridge.com for Riz Karim at ECI Software Solutions.

What is Riz Karim's phone number?

AeroLeads has found 6 phone signal(s) with area code 617, 781, 412, 818 for Riz Karim at ECI Software Solutions.

Where is Riz Karim based?

Riz Karim is based in Greater Boston, United States while working with ECI Software Solutions.

What companies has Riz Karim worked for?

Riz Karim has worked for Eci Software Solutions, Everbridge, Packetvideo, Sdl Plc, and Idiom Technologies (Acquired By Sdl Plc.).

Who are Riz Karim's colleagues at ECI Software Solutions?

Riz Karim's colleagues at ECI Software Solutions include Brendan White, Julie Honeycutt, Jeff Flick, Laura Baumann, Mba, and Pam Streetar.

How can I contact Riz Karim?

You can use AeroLeads to view verified contact signals for Riz Karim at ECI Software Solutions, including work email, phone, and LinkedIn data when available.

What schools did Riz Karim attend?

Riz Karim holds Ab, Computer Science from Harvard University.

What skills is Riz Karim known for?

Riz Karim is listed with skills including Enterprise Software, Professional Services, Saas, Solution Selling, Consulting, Pre Sales, Management, and Cloud Computing.

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