Riz Karim work email
- Valid
- Valid
Riz Karim personal email
- Valid
Riz Karim phone numbers
Operating exec with experience building high-growth, customer-focused, global SaaS businesses.Leadership style is focused on: 1) data-driven decision making, 2) continuous improvement, 3) open communication.Have built and led Services, Sales, Product, Customer Success, Support, and Solutions functions across a variety of technology companies and stages, from startups to publicly traded businesses in the US, Europe and Asia.Operational leadership encompasses P&L management and overseeing execution of teams across the globe.Business oriented leadership includes experience achieving product-market fit, evaluating and integrating acquisitions, and negotiating mutually beneficial relationships with partners, investors, and prospects.Domain expertise includes Localization technology and services, Enterprise Content Management, Mobile, Digital Media, and Critical Communications.
-
Chief Customer OfficerEci Software Solutions Sep 2023 - PresentWestlake, Texas, UsECI helps over 25,000 small and medium-sized businesses compete and grow by providing purpose-built solutions and industry expertise that make doing business easier. -
Senior Vice President, Global Services And SupportEverbridge Aug 2015 - Jul 2023Boston, Massachusetts, UsLed Customer Success, which was measured via best-in-class Adoption, Retention, Time-to-Value, and CSAT. Oversaw global Professional Services, Account Management, Customer Support, Sales Engineering, Customer Learning, and Implementations organizations. Responsible for company SaaS renewals and GRR targets. As a member of the Senior Management Team, consistently helped drive 35%+ annual revenue growth and industry-leading NPS. -
Senior Vice President Of Solutions DeliveryPacketvideo Aug 2014 - Apr 2015San Diego, Ca, UsTurnaround assignment. Restructured global Product and Client Delivery teams and assisted in the divestiture of the core business. Collaborated with partners and investors to launch NTT docomo / PacketVideo's next venture -- a streaming media service offering docomo's content library to Japanese subscribers. -
Senior Vice President Of Field OperationsSdl Plc Feb 2008 - Apr 2014Maidenhead, Berkshire, GbLed Enterprise Translation Management and Machine Translation businesses. Led worldwide Sales & Services teams. Grew the technology business to be the market leader, selling 200+ enterprise solutions while simultaneously transitioning to SaaS and consolidating multiple legacy product lines to achieve profitability. -
Vice President Of Professional ServicesIdiom Technologies (Acquired By Sdl Plc.) Dec 2003 - Feb 2008UsRamped startup business to $10M in revenue as part of the leadership team that defined and pioneered a new market segment (Enterprise Translation Management Systems). Led Worldwide Professional Services and Technical Support organizations, encompassing all aspects of customer satisfaction, including service delivery, training, support, and customer development. Closed or helped close several key deals. -
Senior Technical ConsultantInterwoven Jul 2000 - Dec 2003San Jose, California, UsSuccessfully led full-cycle implementations of Interwoven’s content management platform at various client sites. Gathered business requirements, architected overall solutions & performed implementations. -
Software EngineerBondsmith, Inc. (Acquired By Endurance International Group) Apr 1999 - Jul 2000Developed a sophisticated web-based site auditing and visitor tracking system. Achieved rapid customer adoption. Served as technical lead on investor calls, assisting the company through its successful acquisition, in August 2000, by Bizland, Inc. (now part of Endurance International Group).
Riz Karim Skills
Riz Karim Education Details
-
Harvard UniversityComputer Science
Frequently Asked Questions about Riz Karim
What company does Riz Karim work for?
Riz Karim works for Eci Software Solutions
What is Riz Karim's role at the current company?
Riz Karim's current role is Chief Customer Officer at ECI.
What is Riz Karim's email address?
Riz Karim's email address is ri****@****hoo.com
What is Riz Karim's direct phone number?
Riz Karim's direct phone number is +161749*****
What schools did Riz Karim attend?
Riz Karim attended Harvard University.
What are some of Riz Karim's interests?
Riz Karim has interest in Saas, Mobile, E Commerce, Education, Poverty Alleviation, Enterprise Software.
What skills is Riz Karim known for?
Riz Karim has skills like Enterprise Software, Professional Services, Saas, Solution Selling, Consulting, Pre Sales, Management, Cloud Computing, Project Management, Agile Methodologies, Globalization, Leadership.
Who are Riz Karim's colleagues?
Riz Karim's colleagues are Doug Uetz, Corey Lugrain, Christopher Aitken, Trevor Stott, Caitlin Mcmorrow, Penny Coleman, Paul H..
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial